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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Buck & Ors v Nottinghamshire Healthcare NHS Trust [2006] EWCA Civ 1576 (23 November 2006) URL: http://www.bailii.org/ew/cases/EWCA/Civ/2006/1576.html Cite as: [2006] EWCA Civ 1576 |
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COURT OF APPEAL (CIVIL DIVISION)
ON APPEAL FROM Nottingham County Court
His Honour Judge Inglis
4LV11571
Strand, London, WC2A 2LL |
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B e f o r e :
Vice President of the Court of Appeal, Civil Division
LORD JUSTICE CARNWATH
and
LORD JUSTICE MAURICE KAY
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Buck & Ors |
Respondent |
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- and - |
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Nottinghamshire Healthcare NHS Trust |
Appellant |
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Douglas Herbert (instructed by Beachcroft Wansbroughs, Solicitors) for the Appellant
____________________
Crown Copyright ©
Lord Justice Waller :
Introduction
The facts
"2. Rachel Agar was born on 10 October 1974. From her early teens she displayed grossly disturbed behaviour. She passed through a variety of residential settings. In 1995 and 1996 she committed a number of minor criminal offences, and on 28 October 1996 she came to Rampton hospital under section 35 of the Mental health Act 1983, having been sent there by the Justices for assessment. She remained there until after the events with which this case is concerned. Her Mental Health Act status changed from time to time, and from January 2000 she was detained as though admitted to hospital under a hospital order without restriction.
3. After her arrival she spent some months on the admission ward, creating, as Dr Travers (the consultant psychiatrist under whose care she came in early 2001) put it in his evidence, "mayhem". She was transferred to Anston Ward and there over time spent a number of periods, including long periods, in seclusion. She displayed a high level of self harm; of assaults on others; and made many false complaints against staff that she herself had been assaulted. She was manipulative and very stressful to look after. In 2000 she was moved back to an admission ward, Alford. In late 2000 it was proposed that she move to Chatsworth Ward. The move happened more suddenly than had been intended, because of the temporary closure of Alford Ward through staff shortages. She moved on 12 January 2001. Dr Travers took over as the consultant responsible for her care from Dr Hamilton about 4 weeks later. There were joint meetings about her condition and her care.
4. The history, over a number of years, was of very violent and unpredictable behaviour. She has a personality disorder, described sometimes in reports as a psychopathic disorder. There is some reluctance to use that description nowadays, but it is in fact the relevant category of mental illness under the Mental Health Act 1983. There had been debates about whether she should be in hospital at all, because the Mental Health Act criteria for hospital admission under court orders in the case of people with psychopathic disorders include a requirement that the court must be satisfied that treatment will alleviate or prevent deterioration in the condition. The question whether treatment at Rampton could have that effect remained a live issue. Miss Agar's violent behaviour at Rampton led to her being prosecuted for offences of violence committed by her on staff there. Summarising the position on 21 September 2000 Dr Hamilton said in a letter:
"in this hospital Miss Agar has been extremely violent to staff and has appeared in court on several occasions but has only been convicted of common assault, although some of her attacks were unquestionably murderous in nature. She had a very lengthy period in seclusion which was only terminated with great difficulty about eight months ago"
Between 1 April 1999 and 30 March 2001 there were 570 recorded incidents, including 283 of self harm, and 120 assaults or threatened assaults on staff. During 2000 at various times she had caused 21 staff on Anston Ward to be off sick (though some of these absences may, it seems to me, have been due to stress caused by the pressures of looking after her). On her transfer to Chatsworth Ward on 12 January 2001 Dr Hamilton wrote in her notes:
Attack on staff could be of murderous severity. Risk indications are known and previously recorded:
e.g. - attempting to isolate staff
- complaining of feeling strange
- loss of eye contact
- 'glassy' stare to L or R of person talking to her. In the past moves of ward have resulted in a 'honeymoon' period. Indications above should be responded to as potentially serious and acted on by additional precautions.
Dr Hamilton remained Miss Agar's medical officer until 13 February, when Dr Travers took over."
The Incident
The issues
The Tilt Recommendations
"In order to promote conditions of safety and security in Ashworth, Broadmoor and Rampton Hospitals, each hospital authority is directed to exercise its functions in connection with the provision of high security psychiatric services in accordance with these directions."
"Risk assessments
30. (1) Each hospital authority shall ensure that as soon as is practicable after this paragraph comes into force each patient has a risk assessment carried out by his clinical team provided he has not had an equivalent assessment in the previous three months, and every newly admitted patient shall have a risk assessment by his clinical team as soon as is practicable after admission to the Hospital
(2) The clinical team shall use the risk assessment to determine whether the patient presents a high risk of
(a) immediately harming others
(b) committing suicide or self harming;
(c) being assaulted
(d) escaping; or
(e) organising action in collaboration with others to subvert security and safety.
. . . .
(4) If the patient's clinical team decide that the patient presents a high risk
(a) of escaping and of harming others or
(b) or organising action in collaboration with others to subvert security and safety
the patient's clinical team must consult a member of the security department before finalising a risk management plan for the patient.
31.(1) Each hospital authority shall have a policy on the circumstances in which a patient, considered to be at high risk of matters set out in sub-paragraphs 30(2) following a risk assessment under paragraph 30, can be locked up in his room at night.
(2) Where in accordance with its policy a hospital authority is minded to include locking up at night in a patient's risk management plan the patient's clinical team shall first consider whether
(a) there are medical grounds (which in the case of a patient assessed as at high risk of committing suicide or self harm will take into account that risk) for not locking the patient up at night and
(b) (following consultation with a member of the security department) there are other available measures which would be an effective alternative way to reduce the risk.
"An example of a protocol which might be followed in order to meet the requirement for an individual risk assessment of each high security hospital patient is attached as Annex C. The protocol incorporates arrangements for considering whether some high risk patients ought to be locked in their rooms at night."
"This protocol is designed to ensure that the public and the staff and patients in the hospital are protected from harm by addressing systematically the risk of harm to others and the risk of escape. The protocol enables the identification of all patients who present high levels of risk in specific areas and the safe management of risk, including locking patients in their rooms at night."
"Where following this protocol would suggest a patient should be locked in their room at night but this is not pursued, the reasons for the exception should be recorded."
By paragraph 10 it was provided that:-
"10. A decision to lock patients in their rooms at night (see Box 3 and Box 4 of attachment 2) can only be justified if the aim is to maintain the safety of patients, staff and the overall security of the establishment. Locking patients into their rooms at night should be supervised containment and frequent monitoring and review of the patient would be necessary. The local seclusion procedure should be referred to as a model of good practice in this respect, thus ensuring any necessary changes in the patient's management are made in a timely manner, to address changes in the patient's clinical presentation."
"When the security Directions 2000 were introduced there was considerable concern expressed by clinicians about the practice of confining patients in their room at night as it was considered a retrograde and anti-therapeutic practice more befitting a prison than a hospital. 24 hour care as prescribed by the SHA in 1991 was regarded by most clinicians in high security practice as essential to the provision of a therapeutic environment. Any resistance was chiefly located within a group of staff who belonged to the Prison Officers Association (POA) where practice was traditionally more custodial. At the material time, Rampton had not implemented the Tilt recommendations and did not have a procedure for confining patients to their rooms at night, even if they were regarded as high risk. Even if such a protocol had been implemented, it would have been extremely rare for a woman patient to have been locked in her room at night as a consequence of being identified as high risk with the Tilt protocol. Almost all women identified as high risk would also have been high risk within the second category, i.e. that of committing suicide or self-harming. It is not modern practice to confine to a room at night a person at high risk of self-injury as the risk of a completed suicide attempt is enhanced. This is only considered when the risk of harm to others is much higher than the risk of suicide and the room can be made safe overnight (i.e. by removing all items which could be used in self-injury). During the period when I practised in the high security women's service at Ashworth and used the Tilt high security protocol to assess women patients, none were confined to their room at night under the protocol because of the high risk of a completed act of suicide."
"At the time of this assault Tilt's protocol had not been implemented at Rampton Hospital and therefore confining Miss Agar in her room at night was not an option."
"In my view confining Miss Agar to her room at night may have reduced the likelihood of this particular assault occurring. This option was not available, as previously stated, on the night in question."
"2.3 If the Tilt protocol had been implemented at the material time, there is no doubt that Miss Agar would have been identified as high risk of perpetrating assaults against others. According to the protocol this would have triggered further clinical discussions with the security liaison department and addressed the issue of whether she should be proactively locked in her room at night. On balance, given the severity of assaults perpetrated by Miss Agar in the months prior to indexed assaults on 12th March, in my view it would have been appropriate for the clinical team to discuss locking Miss Agar in her room at night. The attempted strangulation of the nurse in the clinic room on 25th February prompted a team discussion which was recorded as "Tilt-positive for risk to self and others". However this incident also demonstrated many of the difficulties of managing Miss Agar safely when she is locked in as her self-injury continued whilst in seclusion and she required restraint whilst in seclusion to prevent further self-injury. If the Tilt protocol had been triggered for this particular individual in advance of general implementation it would have prompted further team discussion with the security liaison department as to the relevant risks and benefits of continuing to manage her within the confines of the existing risk-manage-care plan. . . ."
"In view of the severity of the assaults perpetrated in the months prior to the indexed assaults, I believe it would have been reasonable to lock her in her room at night as her behaviour represented risk to others at the very severe end of the spectrum of behaviours normally manifest in women detained in high security."
"On reviewing the nursing records of the behaviour of Rachel on the preceding days and on 12th March 2001, there is nothing to suggest that Rachel would have been a suitable patient for the locking in her room under the Tilt protocol."
The Law
"The starting point is that an ambulance service owes the same duty of care towards its employees as does any other employer. There is no special rule in English law qualifying the obligations of others towards fire-fighters, or presumably police officers, ambulance technicians and others whose occupations in the public service are inherently dangerous: see Ogwo v Taylor [1988] AC 431. Such public servants accept the risks which are inherent in their work, but not the risks which the exercise of reasonable care on the part of those who owe them a duty of care could avoid. An employer owes his employees a duty to take reasonable care to provide safe equipment and a safe system of work, which includes assessing the tasks to be undertaken, training in how to perform those tasks as safely as possible, and supervision in performing them."
"If a removal firm cannot remove furniture from a house without exposing its employees to unacceptable risk, then it can and should refuse to do the job. The ambulance service cannot and should not do that. But that does not mean that they can expose their employees to unacceptable risks. They have the same duty to be efficient and up-to-date and careful of their employees' safety as anyone else. It does mean that what is reasonable may have to be judged in the light of the service's duties to the public and the resources available to it to perform those duties . . . . ."
"The present situation as the judge held was one where her [Miss Cook's] presence was arguably necessary before the patient left the seclusion room but was not necessary afterwards, and the health authority who has the difficult task of looking after these patients should not expose their employees, however well-trained, to needless risks. There is no avoiding exposing employees to risks. Manifestly the closer your dealings are with a patient, the greater the risk. If your function is merely to bring coffee on this particular occasion, there is absolutely no need for you to be close to the patient. So the judge held. It seems that she had effectively fulfilled or could have fulfilled her function (one does not know the detailed finding on that) but for my part I see nothing wrong in the approach which has been adopted by the recorder."
"The standard of reasonable care is that which is reasonably to be demanded in the circumstances. One of the circumstances in this case was the nature and extent of the duty of care owed by the hospital authorities to Miss Agar and their responsibility in treating Miss Agar's mental illness."
No-one would quarrel, as I would see it, with that formulation. However, his submission continued:-
"In relation to the exercise of that judgment or discretion and in relation to decisions made pursuant thereto a court should only find negligence on the part of either the clinicians who made the decision (for which the defendant hospital authority would be vicariously liable) or the defendants themselves if there was a failure to act in accordance with the practice accepted at the time as proper by a responsible body of persons of the same profession or skill:- see Bolam v Friern Hospital Management Committee [1957] 1WLR 582; Phelps v Hillingdon LBC [2001] 2 AC 619 per Lord Clyde at p 672f, and Carty v Croydon LBC [2005] 1 WLR 2312 per Dyson LJ at para 26."
Conclusion
Lord Justice Carnwath: I agree
Lord Justice Maurice Kay: I also agree