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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Lancore Services Ltd v Barclays Bank Plc [2009] EWCA Civ 752 (23 July 2009) URL: http://www.bailii.org/ew/cases/EWCA/Civ/2009/752.html Cite as: [2010] 1 All ER 763, [2009] 2 CLC 306, [2009] EWCA Civ 752 |
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COURT OF APPEAL (CIVIL DIVISION)
ON APPEAL FROM THE CHANCERY DIVISION
MANCHESTER DISTRICT REGISTRY
His Honour Judge Hodge QC
Case No: 6MA30009
Strand, London, WC2A 2LL |
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B e f o r e :
(SIR ANDREW MORRITT)
LORD JUSTICE RIMER
and
LORD JUSTICE GOLDRING
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LANCORE SERVICES LIMITED |
Appellant |
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- and - |
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BARCLAYS BANK PLC |
Respondent |
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Mr Andrew Sutcliffe QC and Mr Jonathan Davies-Jones (instructed by DLA Piper UK LLP) for the Respondent
Hearing date: 28 April 2009
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Crown Copyright ©
Lord Justice Rimer :
Introduction
Credit card transactions
'Because the merchant acquirer does not know the true nature of the transactions being entered into, it is not in a position to assess the extent of, or to mitigate, the chargeback risk, the risk of sanction under the [rules], reputational risk, or regulatory risk. Because a UK card issuer has a potential liability to card holders arising out of section 75 of the Consumer Credit Act 1974 in relation to each transaction, aggregation means that the card issuer may be potentially exposed to claims in respect of transactions with suppliers who choose not to be the subject of scrutiny or due diligence by a merchant acquirer, and with whom the merchant acquirer might not have been prepared, or allowed to deal at all. Because aggregation is regarded as a risk to the integrity of the system as a whole, it was, and is, a fundamental obligation on a merchant acquirer that, for each merchant, there should be a separate and distinct merchant number, and that the transactions processed by that merchant should be settled by the merchant acquirer into a bank account in that merchant's name. The [rules] also prohibit, and prohibited, the processing of payment data in respect of illegal transactions.'
Apart from its need to comply with the rules, Barclaycard Business had its own policies and procedures directed at protecting its reputation and goodwill. They prohibited the recruitment of merchants engaged in the sale or supply of prescription drugs, of which Viagra was a specific example.
The facts
'[78] I find that, between August 2005 and February 2006, Lancore repeatedly represented to Barclays until Mr Lankry finally conceded the true position that its business was the sale of kitchenware by mail and telephone order. In reality, what it was actually doing was third-party processing in respect of sales of prescription drugs. It was because of this that, whereas Lancore's predicted level of card turnover had been reported to be in the order of £142,000 per month, the actual volume of Lancore's card business in the months of January and February 2006 was in the order of some £1.47m and £1.75m respectively'.
The appeal
The MSA
'1. DEFINITIONS
1.1 In this document, the schedule or schedules and any Additional Service Conditions, the words and phrases below have the meanings shown next to them unless stated otherwise:
"this Agreement" the schedules, these Merchant Terms and Conditions, the Operating instructions and Procedure Guides and any Additional Service Conditions you agree to.
"Card Payment" a payment for goods or services provided by you or supply of cash by you which the Cardholder has authorised you to charge to his or her Card account. The Cardholder may authorise you by using a Card or Card number or in some other way. (Emphasis supplied)
"Payment Details" details of a Card Payment. These must be in a form which we have approved .
2. OUR RESPONSIBILITIES
2.1 We will pay you the amount of all Card Payments (less any Refunds) included in Payment Details which you send to us as set out in this Agreement. We will do this each Banking Day as set out in the Payment Schedule. Unless we agree otherwise payments under this Agreement will be made in sterling.
3. YOUR RESPONSIBILITIES
3.5 Card Payment details
(a) You must send us Payment Details and Refund Details according to the Operating instructions and Procedure Guides. If we ask you to, you must send these details to another person we have approved instead. When you send us Payment Details, this is your confirmation that you have provided goods and services to the Cardholder and that you have not broken any obligations you may have to the Cardholder. If you have broken any of your obligations, you will also have broken this Agreement. (Emphasis supplied)
(b) Payment will reach your bank account two to four Banking Days after we send payment according to the Payment Schedule instructions. The actual number of days will depend on how you send your Payment Details to us for processing and whether or not your bank account is held with us.
3.12 Illegal and third party transactions
(a) You must only send us Payment Details for payments by Cardholders to you for goods or services provided by you or the supply of cash by you to Cardholders.
(b) You must not allow anyone else to use equipment which would allow them to carry out Card Payments under this Agreement.
(c) If we become aware, or reasonably suspect, that:
(i) the Card Payment was not genuine; or
(ii) the Card Payment was for an illegal transaction; or
(iii) the Card Payment was for a payment by a Cardholder to another person or for cash given to a Cardholder by another person; or
(iv) the payment does not in some other way constitute a Card Payment then we may withhold or debit from your bank account the amount of that Card Payment. (Emphasis supplied)
4. CHARGEBACKS OUR RIGHT TO REFUSE PAYMENT AND TO CHARGE PAYMENTS BACK TO YOU
4.1 In some circumstances we will have the right not to pay you for a Card Payment. If we have already paid you for it, you may have to pay that amount back to us. This is called "charging back". We may charge a Card Payment back to you if you refuse to pay it even if it has been authorised. We may also do this if you send us information about a transaction which is not a Card Payment but which has been processed by us as a Card Payment. If we have the right to charge a Card Payment back that amount will be a debt from you to us which you will owe immediately. We will have the right not to pay you or to chargeback in the following circumstances:
(a) if the Card Payment or the way in which it was carried out has broken this Agreement or if the Payment Details or the way in which they have been sent to us have broken this Agreement;
16. ENDING THIS AGREEMENT
16.1 Normally we will give you at least 30 days' notice in writing if we want to end this Agreement. However, in certain circumstances such as those set out in Condition 4.1(h)(i) to (viii), or where we reasonably suspect fraud, or where you are in breach of Conditions 3.12(a) or 4.2, we may end this Agreement by giving you immediate written notice.
16.6 If this Agreement ends, you will continue to be liable to us for all obligations which arose before the date the Agreement ends. Conditions 4, 7, 8, 9, 10, 12, 13, 14, 17, 24 and 25 will continue after this Agreement ends.'
The issues
'We may also do this [sc. chargeback or refuse to pay] if you send us information about a transaction which is not a Card Payment but which has been processed by us as a Card Payment'
did not confer upon Barclaycard Business any freestanding contractual right to withhold payment. His submission was that under condition 4.1 the only provision that might have entitled Barclaycard Business to withhold the claimed money was paragraph (a), namely 'if the Card Payment or the way in which it was carried out has broken this Agreement or if the Payment Details or the way in which they have been sent to us have broken this Agreement.' But he said that that paragraph (a) did not entitle Barclaycard Business to withhold the payments. Barclaycard Business was seeking to retain payments in relation to transactions which it had processed as Card Payments and in respect of which it had taken its profit or commission. He said that paragraph (a) only entitled a withholding in the case of a breach by Lancore of the MSA, but there could be no such right in this case. That was because Barclaycard Business had made all chargebacks available to it, had suffered no loss in consequence of the paragraph (a) breach third party processing -- and so had no right of retention. The claimed retention was a windfall, as the judge recognised.
Conclusion
Lord Justice Goldring :
The Chancellor :