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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Frederick & Ors v Positive Solutions (Financial Services) Ltd [2018] EWCA Civ 431 (13 March 2018) URL: http://www.bailii.org/ew/cases/EWCA/Civ/2018/431.html Cite as: [2018] EWCA Civ 431 |
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ON APPEAL FROM THE HIGH COURT OF JUSTICE
CHANCERY DIVISION
HIS HONOUR JUDGE DIGHT (Sitting as a Deputy High Court Judge)
Strand, London, WC2A 2LL |
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B e f o r e :
LORD JUSTICE FLAUX
and
LADY JUSTICE ASPLIN
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FREDERICK and OTHERS |
Appellants |
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- and - |
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POSITIVE SOLUTIONS (FINANCIAL SERVICES) LIMITED |
Respondent |
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Roger ter Haar QC and Simon Howarth (instructed by Reynolds Porter Chamberlain) for the Respondent
Hearing date: 21 February 2018
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Crown Copyright ©
Lord Justice Flaux:
Introduction
The factual background
"2 Appointment of Registered Individual
2.1 The Company hereby appoints the registered individual as its Registered Individual for the purpose only of introducing applications by clients for new contracts for submission to institutions specified by the registered individual and approved by the Company.
2.4 The relationship between the Company and the registered individual shall be strictly that of principal and registered individual and not in any way that of employer and employee. The company shall be responsible for acts, omissions and representations of the registered individual in the course of carrying out the business in the agency hereby created or in the course of performance of the duties hereby contracted but only to the extent that it would be so responsible at common law by virtue of any statutory enactment or regulation or by virtue of the rules of any organisation, including FSA, of which the company is a member for the time being. In particular, the company shall not be bound by acts of a registered individual which exceed the authority granted under provision of this agreement or by fraudulent acts of the registered individual or of the registered individual's staff.
4 The Registered Individual's Duties
4.10 The Registered Individual shall not engage in any conduct which in the opinion of the Company is prejudicial to the Company's business or interests or the marketing of the Products generally and/or is prejudicial to any of the Company's customers.
5 Financial Provisions
5.1.1 In consideration of the obligations undertaken by the Registered Individual hereunder, the Company shall pay the Registered Individual commission at such percentage of the Commissions as agreed in Schedule 2 to the Agreement . . .
5.5 The Registered Individual shall be a self employed person . . .
10 FSA Undertaking
10.1 The Registered Individual shall conduct himself to the strict adherence of the FSA rules.
10.9 The Registered Individual will comply with any requirement, direction, order or award made under the investment referee scheme. The registered individual will also be required to follow and carry out compliance as laid out in the Company's Procedures manuals."
10.10 The Registered Individual shall not effect any transactions relating to an investment at any time if he knows that the company is forbidden by any of the FSA rules to effect that transaction at that time on the Company's own account or if to do so would to his knowledge involve the registered individual in a conflict in its own interest with that of any clients or with its duty to any clients.
14 Indemnity
14.3 Without prejudice to the generality of Clause14.1 the Registered Individual shall indemnify the Company against any liability claims, loss, damage, costs and expenditure incurred in respect of, arising out of or otherwise connected with any misrepresentation, negligence, dishonesty, misconduct or fraud by the Registered Individual or by any employee, agent or representative of the Registered Individual or by reason of any act, advice or omission of the Registered Individual or persons employed by or connected with the Registered Individual which is contrary to the provisions of the Financial Services and Markets Act 2000, FSA rules or the provisions of this agreement. Such indemnity shall extend to the Company's costs and any costs charged to the Company by FSA in respect of investigations of the registered individual or the affairs of the registered individual by the FSA."
The judgment below
"a relationship other than one of employment is in principle capable of giving rise to vicarious liability where harm is wrongfully done by an individual who carries on activities as an integral part of the business activities carried on by a defendant and for its benefit (rather than his activities being entirely attributable to the conduct of a recognisably independent business of his own or of a third party), and where the commission of the wrongful act is a risk created by the defendant by assigning those activities to the individual in question."
"(1) was the harm wrongfully done by an individual who carried on activities as an integral part of the business activities of the defendant and for its i.e. the defendant's benefits, rather than his activities being entirely attributable to the conduct of a recognisably independent business of his own or that of a third party; and
(2) as Lord Reed says, whether the commission of the wrongful act is a risk created by the defendant by assigning those activities to the individual in question, in which case liability will be imposed."
"36. It seems to me that bearing in mind what the Supreme Court said in that case, one has to stand back and look at what the situation was in reality. The creation of the risk is a factor but it is not, in my judgment, as Lord Phillips says in the Christian Brothers case, a sufficient factor. It is simply an important factor to be borne in mind. One has to look carefully at the first question: were the acts carried on by Mr. Warren an integral part of the business activities carried on by the defendant and for its benefit; and looking at the second question, was the commission of the risk created sufficient to attract the conclusion that vicarious liability should be imposed in all the circumstances of the case? As Lord Phillips said in para.21, the synthesis of the two stages requires the relationship between the wrongdoer and the principle [sic] and the acts and omissions of the wrongdoer to be looked at together.
37. If one stands back and looks at this problem objectively, in my judgment the only conclusion that one can form is that this is a case, using the old fashioned phraseology, where Mr. Warren was off on a frolic of his own. It is true that the risk of him carrying out the fraud was, in the "but for" sense, created by him having been appointed the defendant's agent and having been given access to the portal but that is only one small part of the overall test which one has to look at. It cannot properly be said, in my judgment, having regard to Lord Reed's analysis of the test, that Mr. Warren was, in perpetrating this particular fraud in this particular way, in any sense carrying on those activities as an integral part of the business activities of the defendant and for its benefit. This is not a legitimate transaction which had been brought to the defendant and which the defendant had allocated to Mr. Warren to undertake and which Mr. Warren had undertaken in a fraudulent way. This is a case where Mr. Warren (with or without Mr Qureshi) had designed the fraud himself. He had, without asking for information from the claimants, overstated their income, misdescribed their employment and suggested transactions which were not to their benefit. He had not processed the applications via the defendant's own systems. There was no communication between the defendant and the claimants in any sense. The only point of connection was the use of Abbey National's portal system. The activity was not one assigned to Mr. Warren as an integral part of the defendant's operation and for its benefit but was completely extraneous to that and in my judgment and in that material respect the learned Master misdirected himself and wrongly found that there was a vicarious liability when there was none."
"The mere fact that the act was of a kind the employee was authorised to do will not, of itself, fasten liability on the employer. In the absence of 'holding out' and reliance, there is no reason in principle why it should. Nor would this accord with authority. To attribute vicarious liability to the employer in such a case of dishonesty would be contrary to the familiar line of 'driver' cases, where an employer has been held not liable for the negligent driving of an employee who was employed as a driver but at the time of the accident was engaged in driving his employer's vehicle on a frolic of his own."
"In my judgment, insofar as he did so, the learned Master was wrong to draw a distinction between the notepaper in the Kooragang case and the portal in the instant case. This is a case which, standing back and properly analysing it, is one where in my judgment it would have been right to hold that Mr. Warren so clearly departed from the scope of his agency that his principal should not be liable for his wrongful acts. He was moonlighting in a very real sense. There is no connection between this transaction and the business of the defendant. The acts relied on cannot properly be said to have been intended to be in any sense for their benefit or carried out in the course of the agency of Mr. Warren while he was under the direction of the defendant. It was something which he did off his own back for his own purposes and this ground of appeal is therefore good in my judgment."
The grounds of appeal
(1) He misdirected himself as to the correct test to apply when determining whether vicarious liability should attach as a result of having misunderstood or mis-stated the guidance in Christian Brothers [2012] UKSC 56 as re-stated by Lord Reed in Cox v Ministry of Justice [2016] UKSC 10;(2) He misdirected himself that he need not have regard to authorities of superior courts which pre-dated the Christian Brothers case, in particular, to Dubai Aluminium Co Limited v Salaam and Ors [2003] 2 AC 366;
(3) He was wrong to hold that the following matters were of no assistance to him in determining the vicarious liability issue, namely: that Positive Solutions received a commission on the impugned transactions; Positive Solutions had an indemnity from Warren in respect of the very conduct complained of; and Warren caused the harm by using the electronic portal to which he had access only by reason of his agency;
(4) He was wrong to apply Kooragang Investments Pty Ltd v Richardson & Wrench Ltd [1982] AC 462.
(1) He correctly identified that a sufficiently close connection for the purposes of vicarious liability ought to translate into sufficient proximity for the purposes of a common law duty but concluded wrongly that there was no sufficiently close connection;(2) He should either have concluded that it was just and reasonable to impose the limited duty of care contended for or that prior to disclosure it was not possible to decide that there was no reasonable prospect of establishing the duty.
(1) that the Judge ought to have found that the decision in Cox v Ministry of Justice [2016] UKSC 10 was not relevant;(2) when concluding that Warren's conduct was attributable to a "frolic of his own" the Judge ought also to have relied upon the fact that the true cause of the Claimants' loss was the recommendation to make an alleged investment in property development and that the means by which the monies were raised was only incidental to that recommendation;
(3) that the Judge ought to have found that receipt of commission was irrelevant not only for the reasons given but also because its receipt could only fix Positive Solutions with liability in respect of the transaction if it amounted to a ratification of the tort.
The parties' submissions
"21. However, this latter fact [that the agent had no authority] does not of itself mean that the firm is exempt from liability for his wrongful conduct. Whether an act or omission was done in the ordinary course of a firm's business cannot be decided simply by considering whether the partner was authorised by his co-partners to do the very act he did. The reason for this lies in the legal policy underlying vicarious liability. The underlying legal policy is based on the recognition that carrying on a business enterprise necessarily involves risks to others. It involves the risk that others will be harmed by wrongful acts committed by the agents through whom the business is carried on. When those risks ripen into loss, it is just that the business should be responsible for compensating the person who has been wronged.
22. This policy reason dictates that liability for agents should not be strictly confined to acts done with the employer's authority. Negligence can be expected to occur from time to time. Everyone makes mistakes at times. Additionally, it is a fact of life, and therefore to be expected by those who carry on businesses, that sometimes their agents may exceed the bounds of their authority or even defy express instructions. It is fair to allocate risk of losses thus arising to the businesses rather than leave those wronged with the sole remedy, of doubtful value, against the individual employee who committed the wrong. To this end, the law has given the concept of 'ordinary course of employment' an extended scope."
"The vicarious liability of an employer does not depend upon the employee's authority to do the particular act which constitutes the wrong. It is sufficient if the employee is authorised to do acts of the kind in question: see Navarro v Moregrand Ltd [1951] 2 TLR 674, 680 per Denning LJ. This is equally true of partners, though it is perhaps less obvious in their case, since the relation between partners is essentially one of agency. An employer may authorise his employee to drive, but he does not authorise him to drive negligently. A firm of solicitors may authorise a partner to draft agreements for a client, but it does not authorise him to draft sham agreements. Lord Lindley wrote: "it is obvious that it does not follow from the circumstance that such tort or fraud was not authorised, that therefore the principal is not legally responsible for it" cited in Lindley & Banks on Partnership 17th ed (1995) pp 332-333."
"Fleming observed (The Law of Torts, 9th ed (1998), p 410) that the doctrine cannot parade as a deduction from legalistic premises. He indicated that it should be frankly recognised as having its basis in a combination of policy considerations, and continued: 'Most important of these is the belief that a person who employs others to advance his own economic interest should in fairness be placed under a corresponding liability for losses incurred in the course of the enterprise . . .' Atiyah, Vicarious Liability in the Law of Torts wrote to the same effect. He suggested, at p 171: 'The master ought to be liable for all those torts which can fairly be regarded as reasonably incidental risks to the type of business he carries on'. These passages are not to be read as confining the doctrine to cases where the employer is carrying on business for profit. They are based on the more general idea that a person who employs another for his own ends inevitably creates a risk that the employee will commit a legal wrong. If the employer's objectives cannot be achieved without a serious risk of the employee committing the kind of wrong which he has in fact committed, the employer ought to be liable. The fact that his employment gave the employee the opportunity to commit the wrong is not enough to make the employer liable. He is liable only if the risk is one which experience shows is inherent in the nature of the business."
"[In that case] a partner obtained confidential information of a competitor's business by means of a bribe. Collins MR said that if it was within the scope of his authority to obtain the information by legitimate means, then for the purpose of vicarious liability it was within the scope of his authority to obtain it by illegitimate means. In the Court of Appeal Evans LJ distinguished this case on the ground that the corrupt employee who received the bribe could have believed that the party who offered it to him had his firm's authority to do so. But it does not matter what he thought. The action was not brought in respect of a reliance-based tort, nor was it brought by the employee. It was brought by his employer who did not rely on the partner's authority and had no relevant dealings with the defendant firm at all."
"So it is no answer to say that the employee was guilty of intentional wrongdoing, or that his act was not merely tortious but criminal, or that he was acting exclusively for his own benefit, or that he was acting contrary to express instructions, or that his conduct was the very negation of his employer's duty. The cases show that where an employer undertakes the care of a client's property and entrusts the task to an employee who steals the property, the employer is vicariously liable. This is not only in accordance with principle but with the underlying rationale if Atiyah has correctly identified it. Experience shows that the risk of theft by an employee is inherent in a business which involves entrusting the custody of a customer's property to employees."
"The next matter for consideration is the claim on the ground of vicarious liability on the part of Mundogas for Mr. Magelssen's deceit. The broad proposition of law founded upon is that an employer is vicariously liable for the torts of his employee committed in the course of his employment. "Course of employment" is a concept which has engendered much disputation and spawned a plethora of reported decisions. The starting point should be to consider the fundamental principles which govern vicarious liability in the field of intentional wrongdoing by the servant, particularly by way of dishonest conduct. It is unnecessary to consider the development of the basis of vicarious liability in relation to torts such as negligence or trespass, which has followed a somewhat different line. Dishonest conduct is of a different character from blundering attempts to promote the employer's business interests, involving negligent ways of carrying out the employee's work or excessive zeal and errors of judgment in the performance of it. Dishonest conduct perpetrated with no intention of benefiting the employer but solely with that of procuring a personal gain or advantage to the employee is governed, in the field of vicarious liability, by a set of principles and a line of authority of peculiar application."
"The mere fact that his employment by the defendants gave him the opportunity to steal it would not suffice [to make the defendants vicariously liable]. The crucial distinction between Lloyd v. Grace, Smith & Co. and Ruben v. Great Fingall Consolidated [1906] AC 439 is that in the latter case the dishonest servant was neither actually nor ostensibly employed to warrant the genuineness of certificates for shares in the company which employed him. His fraudulent conduct was facilitated by the access which he had to the company's seal and documents in the course of his employment for another purpose: but the fraud itself which was the only tort giving rise to a civil liability to the plaintiffs was not committed in the course of doing that class of acts which the company had put the servant in its place to do."
The distinction thus drawn between the 'driving' cases, to which reference has been made, and cases where a third party deals with an agent is no doubt valid and useful: it is so because it enables, in the latter cases, an argument to be based upon ostensible or apparent authority. In the Uxbridge case the third party (the building society) was dealing with the (fraudulent) servant: that was the essence of the case: to quote again the Master of the Rolls 'the authority of a clerk occupying the position of the principal to deal with third parties ... cannot be denied' (p. 253). But where, as here, there was no dealing with the servant or agent, and where the issue is one of actual authority or total absence of authority, the case gives no support for an argument that authority need not be proved but is to be inferred from the fact that the acts done are of a class which the master could himself have done or have entrusted to the servant.
In the present case, the defendants did carry out valuations. Valuations were a class of acts which Rathborne could perform on their behalf. To argue from this that any valuation done by Rathborne, without any authority from the defendants, not on behalf of the defendants but in his own interest, without any connection with the defendants' business, is a valuation for which the defendants must assume responsibility, is not one which principle or authority can support. To endorse it would strain the doctrine of vicarious responsibility beyond the breaking point and in effect introduce into the law of agency a new principle equivalent to one of strict liability. If one then inquires, as their Lordships think it correct to do, whether Rathborne had any authority to make the valuations in question, the answer is clear: it is given in clear and convincing terms by the trial judge. Rathborne was not authorised to make them: he made them during a period when the G.B. group were not in a client relationship with the defendants, when valuers were ordered not to do business with them. Rathborne did them, not as an employee of the defendants, but as an employee, or associate, in the G.B. Group and on their instructions.
"It is well settled that a master is not liable for the dishonest tort of his servant merely because the latter's employment has given him the opportunity to commit it."
Lord Keith then proceeded to discuss Lloyd v Grace, Smith before saying at 781F:
"The essential feature for creating liability in the employer is that the party contracting with the fraudulent servant should have altered his position to his detriment in reliance on the belief that the servant's activities were within his authority, or, to put it another way, were part of his job, this belief having been induced by the master's representations by way of words or conduct."
"This dictum, which was not concurred in by the other two members of the Court of Appeal, may have some validity in relation to torts other than those concerned with fraudulent misrepresentation, but in my opinion it has no application to torts of the latter kind, where the essence of the employer's liability is reliance by the injured party on actual or ostensible authority."
"Where A becomes liable to B as a joint tortfeasor with C in the tort of deceit practised by C on B on the basis that A and C have a common design to defraud B and A renders assistance to C pursuant to and in furtherance of the common design, does D, A's employer, become vicariously liable to B, simply because the act of assistance, which is not itself the deceit, is in the course of A's employment with D?"
"This statement makes clear the principle on which vicarious liability depends. It is that the wrong of the servant or agent for which the master or principal is liable is one committed in the case of a servant in the course of his employment, and in the case of an agent in the course of his authority. It is fundamental to the whole approach to vicarious liability that an employer or principal should not be liable for acts of the servant or agent which are not performed within this limitation. In many cases particularly cases of fraud, the question arises as to whether the particular conduct complained of is an unauthorised mode of performing what the servant or agent is engaged to do. This case however is not concerned with this feature of vicarious liability because there is no dispute as to what acts were done in the course of Mr. Pillai's employment.
This case therefore raises starkly the question of whether, in the case of a joint tort, it is sufficient to make the master liable if the acts of his servant for which he is responsible do not in themselves amount to a tort but only amount to a tort when linked to other acts which were not performed in the course of the employee's employment."
"The other acts may or may not be in the course of the employee's employment whether the other acts are performed by the same person or a different person. In addition, if by a different person, that person may or may not be a fellow employee.
In resolving this issue, as a matter of principle it does not matter whether there is one tortfeasor or two tortfeasors or whether both tortfeasors are employees or only one is an employee. The conduct for which the servant is responsible must constitute an actionable tort and to make the employer responsible for that tort the conduct necessary to establish the employee's liability must have occurred within the course of the employment. If the tort is committed jointly, then it is conduct which is within the course of the employment sufficient to constitute the tort, irrespective of which tortfeasor performed the acts, which is necessary. As both tortfeasors are responsible for the tortious conduct as a whole in the case of joint torts it is not necessary to distinguish between the actions of the different tortfeasors. For vicarious liability what is critical, as long as one of the joint tortfeasors is an employee, is that the combined conduct of both tortfeasors is sufficient to constitute a tort in the course of the employee's employment.
Were the position otherwise, you could have the extraordinary result that if an employee carried out all the acts complained of there would be no liability on the employer, but if the acts were carried out partly by the employee and partly by a non-employee, the employer would be liable. The obverse situation is the same. If an employer would be liable if the employee personally took the action complained of the situation is no different because some of the acts were done by some one who was not an employee as part of a joint enterprise with the employee.
The short answer to Mr. Sumption's first argument is that before there can be vicarious liability, all the features of the wrong which are necessary to make the employee liable have to have occurred in the course of the employment. Otherwise there is no liability."
"Evans LJ [in the Court of Appeal in that case] stated that vicarious liability is not imposed 'unless all of the acts or omissions which make the servant personally liable as a tortfeasor took place within the course of his employment': see [2001] QB 113, 133. Aldous LJ was of a similar view. I respectfully consider this proposition, as it stands, is ambiguous. The ambiguity would be removed if the proposition were amended to read that vicarious liability is not imposed unless all the acts or omissions which are necessary to make the servant personally liable took place within the course of his employment. That is the present case. That was not the position in Credit Lyonnais…"
"The House concluded that, before there can be vicarious liability, all the features of the wrong which are necessary to make the employee liable must have occurred in the course of the employment: see per Lord Woolf at p 495. The claim failed because the employee's conduct, taken by itself, was not sufficient to constitute a tort. An essential element in the cause of action, viz. the representation, was not made by the employee in the course of his employment."
Analysis and conclusions
Lady Justice Asplin
Lady Justice Rafferty