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You are here: BAILII >> Databases >> England and Wales High Court (Queen's Bench Division) Decisions >> Smo v Hywel Dda University Health Board [2019] EWHC 1973 (QB) (25 July 2019) URL: http://www.bailii.org/ew/cases/EWHC/QB/2019/1973.html Cite as: [2019] EWHC 1973 (QB) |
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QUEEN'S BENCH DIVISION
Strand, London, WC2A 2LL |
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B e f o r e :
Sitting as a Deputy High Court Judge
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MR EMAD ALDIN SMO |
Claimant |
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- and – |
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HYWEL DDA UNIVERSITY HEALTH BOARD |
Defendant |
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Mr Giles Powell and Ms Nicola Newbegin (instructed by Blake Morgan) for the Defendant
Hearing date: 4th July 2019
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Crown Copyright ©
Mr Roger ter Haar QC:
The present procedural position
"1. An injunction restraining the Defendant, by itself, its employees or agents or otherwise howsoever from:-
i) requiring the Claimant to attend a meeting with Dr. Diggle on 25 June 2019 or at any time pursuant to the purported SOSR investigation;
ii) continuing with the purported SOSR investigation and from taking any steps consequent upon that report;
iii) continuing with the purported SOSR investigation and from taking any steps consequent upon any investigation report generated therein prior to the conclusion of the UPSW process, including but not limited to hearing the Claimant's appeal against categorisation.
2. A declaration in respect of the Claimant's contractual rights as aforesaid."
"1. The Defendant shall not, by itself or its employees or agents require the Claimant to attend a meeting with Dr. Diggle on 25 June 2019 or at any time pursuant to its SOSR investigation.
2. The Defendant shall not continue with its SOSR investigation or take any steps consequent upon that investigation:
a) prior to the conclusion of the UPSW process, including but not limited to hearing the Claimant's appeal against categorisation; orb) at all."
American Cyanamid
a) whether there is a serious issue or an issue with real prospects of success to be tried at trial;
b) are damages an adequate remedy? That includes consideration of whether a cross undertaking in damages is an adequate remedy for the Defendant;
c) where does the balance of convenience lie?
The Claimant's Contract of Employment
"7.1 You will be managerially accountable to the Service Manager/General Manager and have ultimate accountability to the Chief Executive.
7.2 You will be professionally responsible to the Medical Director".
"9.1 Wherever possible, any issues relating to conduct, competence and behaviour should be identified and resolved without recourse to formal procedures.
9.2 Otherwise these will be handled in accordance with employers' existing Medical and Dental Disciplinary procedures, and where these do not exist, this will be in accordance with WHC(90)22, WHC(82)17, and DGM(95)44, pending the outcome of negotiations on an All Wales Policy with the Joint Welsh Consultant Contract Committee (JWCCC) or any successor body."
Upholding Professional Standards in Wales ("UPSW")
"The Case Manager's role will be to evaluate the nature of the problem or concern raised about a practitioner and to assess the seriousness of the matter based on available information. He/she will undertake an initial assessment of the concern(s) raised and will determine whether a formal investigation needs to be carried out or whether the issue can be resolved informally.
"Where it is determined that a formal investigation should be instigated the Case Manager will:-
i) Formulate the Terms of Reference for an investigation;
ii) Appoint a Case Investigator;
iii) Provide progress reports to the Designated Board member;
iv) Determine what action should be taken in response to the findings and recommendations of the Case Investigator."
"The investigation report, together with the practitioner's comments, should give the Case Manager sufficient information to make a decision whether:-
i) There are concerns about the practitioner's capability or performance that should be addressed with assistance from NCAS/or equivalent body;
ii) There are concerns about the practitioner's health that should be considered in accordance with Part 3 of this Procedure;
iii) There are concerns which should be determined at a hearing in accordance with section 4 or 5 of the Procedure;
iv) Restrictions on practice or exclusion from work should be considered in accordance with Part 2 of this Procedure;
v) There are serious concerns that should be referred to the GMC or GDC;
vi) No further action is called for.
It may be that in some cases a combination of the above is considered appropriate."
"The practitioner can appeal against the Case Manager's decision on the process to be followed. The practitioner must register the appeal in writing to the Chief Executive within 14 days of receiving written confirmation from the Case Manager of the process to be followed, and must clearly state in writing the grounds of the Appeal. The Appeal will be heard by a panel comprising of an Independent Member/non-Executive Director (other than the Designated Board Member), the Chair of the Medical Staff Committee or equivalent and a consultant nominated by the Chief Executive. The practitioner may be represented by a workplace colleague or representative who may be from (or retained by) a trade union or defence organisation. The decision of the panel will be binding on both parties."
Working Relationships investigations
Categorisation
"It is now necessary to consider how the case against Mr. Skidmore should be categorised. The starting point must be the proper interpretation of the definitions contained in the disciplinary code. It seems right to treat the definitions of professional conduct ("behaviour of practitioners arising from the exercise of medical or dental skills") and professional competence ("adequacy of performance of practitioners related to the exercise of their medical or dental skills and professional judgment") as the primary categories. Personal conduct is the residual category consisting of "behaviour … due to factors other than those associated with the exercise of medical or dental skills" (emphasis added). If a case is properly to be categorised as involving professional conduct or competence, the judicialised disciplinary route under Circular HC(90)9 is obligatory. That is so even if the case could also be said to amount to professional misconduct."
"81. The question here is whether the disciplinary hearing involved issues of professional conduct. If it did, then under clause 2.3 of the Procedure for Conduct and Capability Concerns …. the trust was obliged to have a medically qualified person on the disciplinary panel. The failure so to constitute the panel would be a breach of contract. I do not accept the submission of Mr. Cavanagh that a term in the contract which provides that "it is for the trust to decide upon the most appropriate way forward" makes the Trust the final arbiter of which procedure should be adopted, subject at least to bad faith or the absence of reasonable grounds for the decision. A similar argument was advanced before the House of Lords in Skidmore v Dartford and Gravesham NHS Trust …. when the relevant clause in earlier disciplinary provisions stated that "it is for the authority to decide under which category a case falls.
Lord Steyn, with whose judgment Lord Bingham of Cornhill, Lord Clyde, Lord Hutton and Lord Scott of Foscote agreed, held that this language was insufficient to confer the final decision on classification to the authority, thereby excluding the role of the court. In my judgment that principle applies equally here….
82. Both Sir Stephen Sedley and Stanley Burnton LJ start from the premise that the definition of professional conduct is inextricably linked with the procedure for determining conduct issues: if there is some purpose in having a medically qualified person on the disciplinary panel because that person can provide a valuable professional insight into a relevant issue before the disciplinary body, the proceedings should be interpreted as involving an issue of professional conduct. As Keen LJ put it in Skidmore v Dartford and Gravesham NHS trust …, in language subsequently approved by Lord Steyn in the House of Lords … a relevant factor will be whether the allegations raise issues "which, at least to a degree, needed medical experience or expertise for their determination". That observation was made in the context of the old rules contained in Circular HC (90)9, but in my judgment, it is equally applicable to these procedures. Accordingly, for reasons given by Sir Stephen, I would reject the submission of Mr Cavanagh, for the trust, that professional misconduct should always and necessarily be equated with clinical misconduct, although no doubt in the vast majority of cases it will be.
83. So the issue is whether the expertise and experience of a qualified medical member were required to deal with the issue in dispute..."
Sidestepping UPSW (or not): the authorities
"57. …. The concern he expressed was driven, we think, by the worry that if the trust's approach in Mr. Ezsias' case is sanctioned, an unscrupulous NHS trust which wants to get rid of a medical or dental professional who may be a thorn in its side will be able to avoid the need for the kind of external scrutiny which the Whitley Council terms provide for by dismissing the member of staff in the way Mr. Ezsias was. That raises the spectre of the Whitley Council terms being bypassed in cases to which they were intended to apply.
"58. We understand that concern, but the fact is that the Whitley Council terms only apply when it is the employee's conduct or competence which is the real reason for why the action was taken against him. Although as a matter of history Mr. Ezsias' conduct was blamed for the breakdown, the tribunal's finding in the present case was that his contribution to that breakdown was not the reason for his dismissal. We do not suppose that those who were responsible for negotiating the Whitley Council terms had this in mind, but the fact is that the Whitley Council terms do not apply to cases where, even though the employee's conduct caused the breakdown of their relationship, the employee's role in the events which led to that breakdown was not the reason why action was taken against him. We have no reason to think that employment tribunals will not be on the lookout, in cases of this kind, to see whether an employer is using the rubric of 'some other substantial reason' as a pretext to conceal the real reason for the employee's dismissal."
(1) Paragraph 150:
"In the instant case, (1) MHPS is self-evidently of major importance to both parties in dealing with conduct and capability concerns. It is of similar importance to all NHS doctors and employers. Matters of conduct and capability are of very serious import to a medical practitioner's reputation and employability within the NHS, and thus MHPS is of crucial significance to the contractual arrangements between the Claimant and the Defendant …."
(2) Paragraph 151 (4):
"… it is inappropriate for [an investigation rather than disciplinary procedure] to be applied to the investigation of a possible breakdown in relationships between employees where (a) the suggested basis breakdown is a perception of lack of capability; and (b) assertions of such lack of capability have already been formally and properly investigated and found to have no substance".
(3) Paragraph 182:
"The Trust is not permitted to dismiss under the guise of 'some other substantial reason' if the real reason for dismissal is capability or conduct. This has been referred to as "sidestepping" by Mr. Forde in this case ….."
(1) Paragraph 24:
"The essence of the claimant's case, as summarised by Mr. Stafford [counsel for the Claimant], is that the defendant thought that the claimant lacked the skill, knowledge or judgment to do his work at an acceptable level. The matters relied upon, contends Mr. Stafford, are manifestly within the scope of the contractual policy relating to capability…. An assertion of a loss of trust and confidence cannot sensibly be made without considering why such an assertion is put forward. Any such consideration, submits Mr. Stafford, inevitably raises in the circumstances of this case issues of capability."
(2) Paragraph 37:
"To my mind there can be no doubt that it is strongly arguable that a lack of judgment and a lack of insight on the part of a consultant general surgeon go to his capability to perform his role as a surgeon. Moreover, a loss of trust and confidence must be based on some intelligible and proper cause. Again, I have no doubt that it is strongly arguable that what is here relied upon as the intelligible and proper cause for a loss of trust and confidence is in reality an adverse view of the claimant's capability."
(3) Paragraph 39:
"Having considered the arguments advanced by Mr. Bowers [counsel for the Defendant], I accept the submission on behalf of the claimant that in the circumstances of this case the reference to "some other substantial reason" is a misdescription of what is in truth an allegation or series of allegations relating to the claimant's capabilities…. Finally on this point, I accept Mr. Stafford's submission that the MHPS inspired scheme cannot, as he puts it, be sidestepped by relabelling."
(4) Paragraph 41:
"It is, in my conclusion, arguable that in truth what has changed since late 2008 is that the defendant has simply decided that an alternative and better way to proceed would be to change the course which had been set and to dismiss on a different basis. Crucially the change of course has occurred whilst the course initially set was still being followed and before any destination had been reached".
A Serious Issue to be tried?
"Mr. Smo's standards of behaviour and attitude have been unacceptable and that he failed to display the required standards of behaviour and attitude expected within his role and responsibilities."
"The investigation report should provide the [case manager] with sufficient information to make a decision whether:
i) There are concerns about Mr. Smo's capability or performance that should be addressed with assistance from NCAS or equivalent body;
ii) There are concerns about Mr. Smo's health that should be considered in accordance with Part 3 [of UPSW];
iii) There are concerns which should be determined at a hearing in accordance with sections 4 or 5 [of UPSW];
iv) There are serious concerns which require notification to the GMC;
v) No further action is called for.
It may be that in some cases a combination of the above is considered appropriate."
"4.3 In essence, therefore, there were two areas for the investigator to consider:
4.4 Mr. Smo's overall standard of behaviour, including team working, relationships with other members of staff.
4.5 Mr. Smo's professional competence and standards as a Consultant Colorectal Surgeon."
"The investigator notes that all of the Consultants and Team members interviewed were of the view that there was a functioning and effective system of Colorectal and Surgical care in place before the arrival of [the Claimant]. Unanimously, members of the Team who were interviewed were of the view that Mr. Smo's behaviours, as demonstrated throughout the investigation report, destabilised a functional working Team."
"The Case Investigator's conclusions are set out in paragraphs 9.1 to 9.20. I agree with the conclusions and consider that there are a number of concerns listed in Allegation One which had been demonstrated. The Case Investigator notes that all of the Consultants and Team members interviewed were of the view that there was a functioning and effective system of Colorectal and Surgical care in place before the arrival of [the Claimant]. Unanimously, members of the Team who were interviewed were of the view that Mr. Smo's behaviours, as demonstrated throughout the investigation report, destabilised a functional working Team.
There are concerns which should be determined at a hearing in accordance with Section 5 of UPSW … I have concluded that this procedure should be followed for the following reasons:"
The volume of concerns which were investigated …
This is not a case of an isolated incident of behavioural and attitude concerns relating to interactions with one or two individuals but a number of incidents involving a wide range of professionals in a multi-disciplinary team;
…
A breakdown in relationships to this extent with such a range of individuals involved in the delivery of care has a real risk of impacting on the quality and safety of the care being delivered.
…
It is for the above reasons that I am unable to consider any of the other options available to me including use of the Standard Procedure as opposed to the Extended Procedure. There is evidence which suggests that working relationships have broken down with a number of individuals involved in a multi-disciplinary team. Having taken everything into consideration I have concluded this to be a serious as opposed to a minor issue".
"It is important that you attend this interview as this is your opportunity to respond to the allegation that has been made against you."
"In its bundle for the application hearing, however, the Defendant has produced a number of transcripts of interviews that appear to have been conducted by Dr. Diggle since January 2019 without the Claimant's knowledge. Of note:
a) Five of the eight interviewees were interviewed as part of the UPSW investigation. The majority of those interviewed as part of the UPSW investigation were not re-interviewed for the simple reason that they are no longer employed by the Defendant.
b) Each interviewee is asked about the nature of their working relationship with the Claimant. They (predictably) give the same examples of conduct by the Claimant which they gave to the UPSW investigation (or give hearsay evidence about the same events).
c) They are not asked whether there has been a breakdown in working relationships generally, but whether there has been a breakdown in their relationship with the Claimant as a result of these matters and thereafter whether they consider that breakdown to be remediable."
(1) when the UPSW procedures are far from complete, if the appeal fails;
(2) in circumstances where there are substantial overlaps between the matters under consideration in the UPSW procedures and in the working relationships investigation;
(3) so that findings might be reached in the working relationships investigation which pre-judge the findings in the Extended Procedure;
(4) giving, at a minimum, an appearance of an unfair process.
Are damages an adequate remedy?
Cross-Undertaking in Damages
Balance of Convenience
Conclusion