BAILII is celebrating 24 years of free online access to the law! Would you consider making a contribution?
No donation is too small. If every visitor before 31 December gives just £1, it will have a significant impact on BAILII's ability to continue providing free access to the law.
Thank you very much for your support!
[Home] [Databases] [World Law] [Multidatabase Search] [Help] [Feedback] | ||
United Kingdom Employment Appeal Tribunal |
||
You are here: BAILII >> Databases >> United Kingdom Employment Appeal Tribunal >> Beacons of Light Ltd v Belton [2009] UKEAT 0359_08_1505 (15 May 2009) URL: http://www.bailii.org/uk/cases/UKEAT/2009/0359_08_1505.html Cite as: [2009] UKEAT 0359_08_1505, [2009] UKEAT 359_8_1505 |
[New search] [Printable RTF version] [Help]
At the Tribunal | |
On 8 January 2009 | |
Before
HIS HONOUR JUDGE SEROTA QC
MR M CLANCY
MR G LEWIS
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
For the Appellant | MR E RECCHIA (Representative) Beacons of Light Ltd 15 Allerdean Walk Heaton Mersey Stockport Cheshire SK4 3RP |
For the Respondent | MR R K BELTON (The Respondent in Person) |
SUMMARY
UNFAIR DISMISSAL: Reasonableness of dismissal
The issue for the Employment Tribunal was whether the Respondent was reasonably entitled on the basis of the material before it to be satisfied on the balance of probabilities that the Claimant had smacked a child in its care. Despite directing itself to the contrary, that it was not substituting its own views for those of the Respondent, that is precisely what the Employment Tribunal did. Furthermore the decision by the Employment Tribunal that the Respondent was unreasonable to have accepted the evidence of a witness it found to be honest and credible although contradicted by other evidence, was perverse
HIS HONOUR JUDGE SEROTA QC
Introduction
Factual background
"As J continued to complain about the sweatshirt he was wearing, I gently (our italics) scooped my arm around J's back (with my hand open) to bring him to a halt so that I could talk to him. Any contact I had with J would have been on his back…"
"No. I have absolutely no doubt it was a definite strike. Also J reacted to it like it was a significant smack."
He told Mr Recchia that he had reported it to one of the teachers from the school when he had seen them at the weekend and was then asked, "Why wait until then?" Mr N responded,
"These things happen, I know how children can be, I didn't want to make too big a thing out of it."
He told Mr Recchia that he had never made allegations of this sort before and that he had no doubt as to what he had seen. Mr Recchia noted that Mr N was known to the school personnel as a reliable person of good character. We should also note that Mr N stated he was approximately 30 feet away from J and the Claimant and they were walking towards him and facing him.
"I did not witness Roy hitting or being abusive towards J."
The Claimant has maintained that he gave evidence to the effect that Ms W actually saw the incident when he scooped J and thus she was able to say categorically that he did not hit J. Ms W could easily have said in her witness statement that she had witnessed the incident as described by the Claimant but she does not do so. We can find no reference in the Employment Judge's notes of evidence to what the Claimant said Ms W had seen. We mention this because the Employment Tribunal took the view that Ms W had "categorically" stated that the Claimant did not hit J. We shall come to this at a later stage. Mr Recchia had a number of meetings with the Social Services department, but minutes of the relevant meetings were not supplied to the Claimant on the grounds of confidentiality; they were, however, available for hearing at the Employment Tribunal and Mr Recchia was insistent that he wished at all times to carry out a wholly independent investigation and had not sought in any way to rely upon what had been said to him by the local authority.
"In order to calm the situation I stooped down and scooped the child around with my hand around the child's back to bring him facing me and any contact would've been lightly on his back, that was all…"
Mr C maintained that Mr N was mistaken as to what he had seen. (At page 65 the Claimant appeared to suggest that he was 30 yards from the Claimant as opposed to 30 feet). The note continues,
"I don't think he was deliberately lying, he just assumed that I had smacked him because of the way my hand was travelling."
Mr Recchia said,
"So it was a pure and simple mistake of what he saw?"
The Claimant replied,
"Yes, it was just a misinterpretation. I don't think he was malicious in any way and I don't think he was deliberately lying, because of the way my hand was moving he assumed that I must have hit him."
During the course of the interview the Claimant stated that Ms W was either level or one or two paces ahead of him at times,
"But when the incident happened she was no more than one pace ahead…"
Later in the interview the Claimant was again asked where Ms W was at the time of the incident and the Claimant replied that he,
"Was more concerned with dealing with J but probably she just turned when I stopped because she had realised that I stopped".
"According to the position of Mr N walking towards us, and the position we were in walking towards him, according to his statement and interview, he could not have seen my hand touch J when I scooped him with my hand and put two and two together. He was mistaken due to the position of myself."
"I've got no pleasure in doing this, Roy. I imagine the lad was being awkward because when I saw him Roy's arm was fully extended backward and J was trying to pull in the opposite direction. I feel the smack was from frustration to get him into line. The lad registered and there you go."
"Mrs Lee said, "But you're walking towards him."
Mr N replied, "I saw a smack."
Mrs Lee said, "But you weren't side on, how could you?"
Mr N replied, "We are talking about 30 foot, that's all, that's like at the end of this room. I know what I saw."
Mr N added, "I think it may have been less than 30 foot. I think it was 30 foot when I first saw them walking towards me, it may have been less than that when it actually happened."
Mr N again insisted he had seen a smack and Mrs Lee said, "I'm suggesting you couldn't have seen that."
Mr N replied, "Then you're suggesting that I'm a liar."
Mrs Lee replied that she was not saying he was a liar but that he could not have seen what was going on behind J's back if he was facing him 30 feet away.
Mr N replied, "OK, that's what you're saying. I'm suggesting that what you're suggesting is wrong. A smack is a smack."
Mrs Lee said, "But I fail to see how someone can see what's happening when you were facing them?"
Mr N said, "I know what I saw. A smack is a smack."""
"He registered a smack. He stopped pulling in the opposite direction and then you guided him in the direction you wanted him to go in."
The Claimant then said:
"The thing is I've been a Social Worker for 30 years. Your insistence that I actually smacked him could actually result in my dismissal."
Mr N responded, "I'm fully aware of that, Roy."
The Claimant then said to Mr N that he did not smack him and suggested that what Mr N had seen:
"Was the action of me scooping him round, which yes, is a smack action for the arm, but it was only to guide J's back towards me. As I then bent down my hands would have been level with the top of his legs and his buttocks but they were not in contact with them. So I put it to you again that you thought you saw a smack because of the action of my hand and your brain thought smack."
Mr N replied:
"If I was going to guide someone along I wouldn't do it from the back of someone's legs or bottom. In my opinion, Roy I'm sorry, but it's a smack."
Mr N added that he had to say to the Claimant that he was not comfortable in this position because he was fully aware of the Claimant's position as he would not like to lose his job over it. Mr Recchia intervened to say that the consequences of his evidence was for others to deal with and Mr N commented:
"I know, but I am. I am very aware of the situation and I can't believe that an off the cuff comment to a secretary could come to this, to someone losing their job."
"The statement of Mr N was presented and you were invited to ask questions of him. Both Mrs Lee and yourself asked questions of Mr N who confirmed that he had seen the event from a distance of approximately 30 feet and was adamant that you had smacked the child. He did not accept the suggestion that you had scooped him round towards you. He believed that you had smacked the child and that the reaction of the child supported him in that belief."
Mr Recchia stated that he was not able to accept the Claimant's explanation,
"The evidence of an independent witness who was a member of the local community and official helper with a scout group was compelling and believable. I believe that the child was exhibiting difficult behaviour on that morning and as you were holding the child by his wrist and the child was being non-compliant, you struck the child on the lower buttocks area. Although accompanied by another member of staff she was walking ahead of you and so did not witness the incident. The child reacted in a manner consistent with a smack being administered. I also believe that your actions were not in character and were the result of frustration."
However, having regard to the gravity of the allegation the Claimant was dismissed with immediate effect for gross misconduct.
"I considered all the issues in this case and the most striking feature was how credible Mr N was as a witness, even under cross examination. In my opinion there was no reason why Mr N would have made up the story and as Mr N admitted he did not want to get anyone into trouble. Overall I concluded that Mr N's version of events was right and the Claimant had assaulted the child. An assault upon a child is unacceptable and is an act of gross misconduct under the disciplinary rules (page 23). In my opinion, the Claimant's conduct justified dismissing him."
The Employment Tribunal went on to say that in cross examination Mr Recchia conceded his focus on why Mr N would have made up the story was not consistent with the Claimant's contention that Mr N was genuinely mistaken rather than deliberately fabricating a false allegation. Mr Recchia informed the Tribunal he did consider this possibility but the Employment Tribunal noted there was no reference to any such consideration in either the dismissal letter which he sent to the Claimant or in his witness statement before the Tribunal.
"After carefully considering all the documents in this case and the issues raised in your appeal, I have concluded that this company carried out a reasonable investigation into the alleged assault and on balance I believe that the assault probably did take place. I believe that the incident occurred out of frustration. The reason I have reached this conclusion is that there is no reason why an independent witness of good character would have made up this incident, particularly when the person concerned has experience in child care. I fail to see what motive Mr N has to have made up the incident…"
The Decision of the Employment Tribunal
"that looked at as a whole the investigation carried out by Mr Recchia was reasonable and sufficiently thorough in all the circumstances. The extent of the investigation was certainly sufficiently to meet the criteria that a reasonable employer would require in these circumstances."
"25. The Tribunal is mindful that it must not judge the fairness or otherwise of the claimant's dismissal on the basis of how the members of the Tribunal might have reached a decision had they been conducting the disciplinary hearing or the appeal hearing. Having said that the Tribunal is of the unanimous view that no reasonable employer could properly have concluded on the basis of the evidence presented to Mr Recchia and Mrs Recchia that it was more likely than not that the claimant had smacked the child in question. The key - and only - evidence upon which the respondent relied to support such a contention was the information obtained from Mr N. However in reflecting on this information it is clear that both Mr Recchia and Mrs Recchia appear to have asked themselves the wrong question, i.e. "why would Mr N make up a story that was not true" rather than "could Mr N have been mistaken as to what he genuinely believed he saw". It was common ground that Mr N did not make a report of the alleged incident immediately after it had occurred but simply mentioned it conversationally a few days later not intending this to lead to any formal investigation or disciplinary action. Furthermore - and notwithstanding Mr N's assertions in the course of interrogation at the disciplinary hearing - it is clear from the notes of the interview conducted by Mr Recchia that Mr N was not entirely clear as to whether the claimant had changed hands in the course of the incident. Also there was unchallenged evidence that at the time Mr N was walking a new dog he had just acquired which was acting in a fairly frisky manner and he was at least thirty feet away when he allegedly witnessed the claimant smack the child.
26. There is no corroboration of Mr N's version of the incident. On the contrary, it is not only denied by the claimant but also by the claimant's colleague who was much closer to the claimant than Mr N at the relevant time. The child in question did not make any complaint. Although there are inferences in certain documents to which we were referred that the child may have been reluctant to make any complaint for fear of getting into trouble himself, this is not supported in any way by the evidence of Mrs Recchia who conceded without qualification that the child had a history of complaining quite vociferously whenever the child felt any injustice had been perpetrated. In those circumstances we consider that the respondent should have regarded the failure of the child to make any complaint or comment as more corroborative of the child not having been smacked."
"28. The Tribunal accepts that the respondent was confronted with a very difficult situation. Nevertheless it was incumbent upon the respondent to treat the claimant fairly. Whilst a reasonable employer might have been entitled to accept as a possibility based on the evidence of Mr N that the claimant might have administered a smack to the child no reasonable employer could properly have concluded that it was more likely than not that the claimant had administered a smack to the child based on the totality of the evidence before the respondent. Furthermore we are satisfied that both Mr Recchia and Mrs Recchia misdirected themselves when evaluating the credibility of Mr N by asking the "wrong question" (see paragraph 25 above). On the basis of their approach to this credibility issue it is not surprising that they concluded that Mr N's evidence was credible. However a reasonable employer asking the right question as suggested by the claimant would almost certainly based on the evidence available have concluded that it was more likely that Mr N had made a genuine mistake in believing that he had seen a very experienced and well respected Social Worker in this sector physically assault a young child in a fit of temper."
The Notice of Appeal and Submissions and Support
The Claimant's Response
The Law
"British Home Stores Ltd v Burchell Arnold J at 1980 ICR 303 at 304 B-G
The case is one of an increasingly familiar sort in this Tribunal, in which there has been a suspicion or belief of the employee's misconduct entertained by the management, it is on that ground that dismissal has taken place, and the tribunal then goes over that to review the situation as it was at the date of dismissal. The central point of appeal is what is the nature and proper extent of that review. We have had cited to us, we believe, really all the cases which deal with this particular aspect in the recent history of this Tribunal over the three or four years; and the conclusions to be drawn from the cases we think are quite plain. What the tribunal have to decide every time is, broadly expressed, whether the employer who discharged the employee on the ground of the misconduct in question (usually, though not necessarily, dishonest conduct) entertained a reasonable suspicion amounting to a belief in the guilt of the employee of that misconduct at that time. That is really stating shortly and compendiously what is in fact more than one element. First of all, there must be established by the employer the fact of that belief; that the employer did believe it. Secondly, that the employer had in his mind reasonable grounds upon which to sustain that belief. And thirdly, we think, that the employer, at the stage at which he formed that belief on those grounds, at any rate at the final stage at which he formed that belief on those grounds, had carried out as much investigation into the matter as was reasonable in all the circumstances of the case. It is the employer who manages to discharge the onus of demonstrating those three matters, we think, who must not be examined further. It is not relevant, as we think, that the tribunal would itself have shared that view in those circumstances. It is not relevant, as we think, for the tribunal to examine the quality of the material which the employer had before them, for instance to see whether it was the sort of material, objectively considered, which would lead to a certain conclusion on the balance of probabilities, or whether it was the sort of material which would lead to the same conclusion only upon the basis of being "sure," as it is now said more normally in a criminal context, or, to use the more old-fashioned term, such as to put the matter "beyond reasonable doubt." The test, and the test all the way through, is reasonableness; and certainly, as it seems to us, a conclusion on the balance of probabilities will in any surmisable circumstance be a reasonable conclusion."
"So in the context of s 98(4), the three relevant elements would seem to be:
- had the employer reasonable grounds on which to sustain his belief;
- had he carried out as much investigation as was reasonable; and
- was dismissal a fair sanction to impose?"
"Having regard to the findings of the Industrial Tribunal, I am satisfied that they were fully entitled to hold that there was a belief on the part of the Appellants that the Respondent had been guilty of the misconduct in question. It was not seriously disputed that the Industrial Tribunal were entitled to conclude that there had been a breach of proper till procedure, either by failing to make any record of the transaction, or by ringing up £1.35 rather than £2.70, consistent with dishonesty. The real question was whether the Industrial Tribunal could reasonably have concluded that the Appellants were entitled to hold that the Respondent was the person who served Mrs Menteith and who operated the till on that occasion. This raises a matter of identification. On this issue the Employment Appeal Tribunal did not differ from the Industrial Tribunal. I agree with both of them that the delay of three days between the alleged incident and the Respondent being questioned about the matter was unfortunate but no hard and fast rule can be laid down in this regard, and it is not possible to hold that delays of a particular length are fatal to a dismissal. As was observed by Browne-Wilkinson J (as he then was) in Marley Homecare Ltd v Dutton [1981] IRLR 380 in para. 10, what is fair must depend in each case on the facts of the case. No doubt one possible way of preventing any possible injustice would be for the procedure suggested by Browne-Wilkinson J to be adopted, but there is no rule of law which requires such a method of investigation to be used. The Industrial Tribunal considered very carefully the evidence which was relied upon from the point of view of identification, and they recognised that neither Mr Maclean (the store manager) nor Mr Baillie (the personnel manager) had any doubts about the sufficiency of the identification of the Respondent. Moreover when it was put to them during their evidence before the Tribunal neither accepted that the description fitted the other employee who was the only other employee who, on the evidence, could possibly have been involved. The disciplinary hearing on 14 March took place before Mr Hughes (the former personnel manager). He too stated that he had no doubt on identification. In my opinion for the reasons given by the majority of the Industrial Tribunal they could not reasonably conclude that a reasonable employer was not entitled to take the view that the shop assistant who had carried out the test transaction with Mrs Menteith was the applicant. The majority took the view that they could not criticise the Appellants for not confirming the identification by Mrs Menteith by a face-to-face confrontation between Mrs Menteith and the Respondent before taking the decision to dismiss. They held that there were no grounds for holding that the Appellants had failed to carry out a full investigation. The majority of the Industrial Tribunal appear to me to have applied the correct test as laid down in British Home Stores Ltd v Burchell [1978] IRLR 379; British Leyland UK Ltd v Swift [1981] IRLR 91; Iceland Frozen Foods Ltd v Jones [1982] IRLR 439; and ILEA v Gravett [1988] IRLR 497. Unlike the Employment Appeal Tribunal, the Industrial Tribunal appear to me to have applied the correct tests and to have recognised that they were not entitled to determine by an objective standard whether the Appellants' belief that the Respondent had been in breach of the proper till procedure was well-founded; the Industrial Tribunal correctly appreciated that the question for them was whether the Appellants believe that the Respondent was guilty of these failures, and were entitled, having regard to the investigation carried out, so to believe."
"At the end of the day it appeared to me that what Mr Truscott was inviting us to do was to commit the same error as the Employment Appeal Tribunal, and to substitute our own views for those of the Industrial Tribunal. Mr Truscott's final point was that in the circumstances no reasonable employer would have decided to dismiss the Respondent having regard to her record of employment, her length of service, the amount of money involved, and the statement by the Respondents to the Industrial Tribunal to the effect that there was no suggestion of dishonesty. In my opinion, however, these were all matters for the Industrial Tribunal to determine, and this Court would not be justified in substituting its views for those of the Industrial Tribunal. It is plain from what the Industrial Tribunal say that any breach of till procedure was regarded by the Appellants as a serious matter, and the Appellants had always so categorised it. It cannot be suggested that it was unreasonable for them to do so. There was a whole body of evidence supporting the view that a breach of this kind, whether dishonest or not was a serious matter, and it was recognised that it was liable to lead to dismissal. The Respondent herself stated that failure to follow till procedures was very serious. All the matters which were favourable to the Respondent including her length of service, her absence of disciplinary record, and the fact only a small sum of money was involved, were considered both by the Appellant and in turn by the Industrial Tribunal."
"In my judgment it was an error of law for the Industrial Tribunal to seek to reopen the factual issues on the basis of which the domestic tribunal had reached its conclusion. If the procedure had been faulty, that would have been a failure by the employer to act reasonably. But on the evidence before the internal domestic body it was for that body to reach the decision of fact whether or not they were satisfied of the guilt of the charge of theft. In my judgment, therefore, there was a genuine error of law by the Industrial Tribunal."
Conclusions