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You are here: BAILII >> Databases >> Information Commissioner's Office >> Financial Ombudsman Service Limited (Other) [2025] UKICO 343824 (13 March 2025) URL: https://www.bailii.org/uk/cases/UKICO/2025/343824.html Cite as: [2025] UKICO 343824 |
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Link for IOC full Decision notice pdf file: Financial Ombudsman Service Limited (Other) [2025] UKICO 343824 (13 March 2025)
The complainant has requested information about 138 Final Decisions that were excluded from publication in the last five years. The Financial Ombudsman Service (FOS) initially refused to provide the requested information, citing sections 31 and 40(2) of FOIA. These exemptions concern investigations and third party personal information respectively. In its internal review, FOS accepted that these exemptions did not apply and provided the requested information. The Commissioner's decision is that FOS breached section 1(1)(b) and 10(1) of FOIA by providing information to which the complainant was entitled outside the statutory timeframe. The Commissioner does not require further steps.