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United Kingdom Information Tribunal including the National Security Appeals Panel


You are here: BAILII >> Databases >> United Kingdom Information Tribunal including the National Security Appeals Panel >> Meunier v Information Commissioner and National Savings and Investments [2007] UKIT EA_2006_0059 (5 June 2007)
URL: http://www.bailii.org/uk/cases/UKIT/2007/EA_2006_0059.html
Cite as: [2007] UKIT EA_2006_59, [2007] UKIT EA_2006_0059

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Appeal Number: EA/2006/0059
Information Tribunal                                   Appeal Number: EA/2006/0059
Freedom of Information Act 2000 (FOIA)
Determined upon the Papers                                                25th April 2007
Decision Promulgated                                                           5th June 2007
BEFORE
INFORMATION TRIBUNAL DEPUTY CHAIRMAN
Fiona Henderson
And
LAY MEMBERS
Michael Hake
And
David Sivers
Between
Mr Luc James Meunier
Appellant
And
Information Commissioner
And
National Savings and Investments
Respondent
Additional Party
1

Appeal Number: EA/2006/0059
The Tribunal amends the Decision Notice (FS50101920) dated 25th July 2006
to the following extent by substituting the paragraphs set out below for those
in the original Decision Notice:
5.1       The complainant requested:
□    all information about the declared Premium Bond Winners for
November and December 2004 and January 2005,
□    if that was too much, information of winners of £5,000 up to
£1,000,000 for the same period,
□    he indicated that he would accept copies of bank statements.
5.2      The Tribunal is satisfied that the information requested insofar as it
identifies a Premium Bond winner or holder falls within the description
specified under Regulation 30 of The Premium Savings Bond
Regulations 1972, SI 1972 No 765
(“the 1972 Regulations”) and is
therefore exempt from disclosure by virtue of section 44 of the Act. As
section 44 is an absolute exemption it is not subject to the public
interest test under section 2 FOIA.
5.3      The remainder of the information requested is so voluminous that the
public authority is entitled to rely upon section 12 FOIA in that they
estimate that the costs of complying with the request would exceed the
Appropriate Limit as provided for under The Freedom of Information
and Data Protection (Appropriate Limit and Fees) Regulations 2004, SI
2004 No. 3244.
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Appeal Number: EA/2006/0059
5.4      The Tribunal is further satisfied that the public authority did not comply
with section 17(1)(b) and (c) FOIA in that the refusal notice:
□    Failed to specify which exemptions related to which parts of the
information requested,
□    Failed to state why the exemption applied to specific parts of the
information.
In that although the refusal notice relied upon section 40 FOIA, the
refusal notice failed to specify that section 44 FOIA (reliant upon
Regulation 30 of the 1972 Regulations) was also relied upon and
□    The refusal notice did not comply with section 17(5) FOIA in that
it did not state that section 12 FOIA was relied upon in relation
to the remainder of the information.
5.5      Additionally the Tribunal upholds the Commissioner’s decision that the
public authority has not dealt with the Complainant’s request in
accordance with section 10(1) - in that it exceeded the statutory time
limit for responding to a request made under section 1(1).
5.6      The Tribunal also considers that in light of the lack of clarity in the
original request, and the amount of information potentially covered by
the request that the public authority ought to have sought clarification
from the Applicant and assisted him to focus his request tightly before
purporting to answer the request pursuant to their duty under section
16 FOIA.
6. Action Required
6.1 In light of the finding that the information is either exempt from
disclosure under section 44 or that the public authority is entitled to rely
upon section 12 FOIA no further action is required.
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Appeal Number: EA/2006/0059
Reasons for Decision
The request for information
1.        This is an appeal by the Appellant (Mr Meunier) to the Information
Tribunal under section 57 of the Freedom of Information Act 2000
(FOIA).
2.        Mr Meunier has been engaged in correspondence with National
Savings and Investment (NS&I) about Premium Bonds since 1994.
Having purchased bonds in the 1960s he now believes that the
system is a fraud on the public and that no random draw is held
each month. He is further convinced that no (or only token) prizes
are paid out each month and that such lists of “winning numbers” as
are published are a fiction. In consequence he does not believe
that there are any high value prize winners.
3.        Mr Meunier has exhausted various other legal avenues in an
attempt to demonstrate that the scheme is fraudulent including an
investigation by the Independent Adjudicator for National Savings
and Investments who rejected Mr Meunier’s claims on 10th February
2005.
4.        Following the introduction of the Freedom of Information Act in
January 2005, Mr Meunier wrote to the Director of Savings on 12th
January 2005 in the context of the investigation by the Independent
Adjudicator referring specifically to exercising his “freedom of
information” and asking for information relating to the Independent
Adjudicator and adding:
“I will also insist to have all information about the last 3 months of
well over 3 millions Premium Bond winners and well over £200
million of prizes published”.
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Appeal Number: EA/2006/0059
5.        The Tribunal has not been provided with a copy of the reply to that
letter dated 18th January 2005, which apparently enclosed a
complaint leaflet but not the information that had been requested.
The additional information requested relating to the Independent
Adjudicator, which was outlined in the letter of 12th January 2005,
has not been pursued before the Commissioner or in this appeal
and is therefore not considered further in this decision.
6.        Mr Meunier wrote again to the Customer Services Team Manager
of NS&I, on 22nd January 2005 in a letter headed:
“Freedom of Information Act January 2005
Complete Premium Bonds winners informations”
This was in response to the letter of 18th January 2005 and
amplified his request of 12th January 2005 relating to Premium
Bonds in the following terms:
“all informations about the last three months of declared Premium
Bond Winners are important for my next move, if this is too much to
ask, I may accept informations of winners of £5,000 up to
£1,000,000 for November and December 2004 and January 2005,
to make it even easier I will accept copies of Bank statements”.
7.        NS&I purported to answer this request by a letter dated 3rd
February 2005 in which they stated that the lists of winning
numbers were published and gave details of where they could be
found adding that they could not give:
“details of the names of all prize winners. One of the main
features of the Premium Bond Scheme is that we do not
disclose the details of prize winners names and addresses”
This letter did not refer to FOIA at all and it is not clear that the
authors had addressed their minds to the duties, obligations and
exemptions set out in the Act. Not only did the letter fail to quote
which sections of FOIA were relied upon in support of the
exemptions being relied upon, neither did it provide any details of
any internal appeal or review available or the route of appeal to the
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Appeal Number: EA/2006/0059
Information Commissioner. The letter also did not cover the full
extent of the information making no mention of the request for
copies of bank statements.
The Complaint to the Information Commissioner
8.        Mr Meunier complained to the Information Commissioner’s Office
on 23rd May 2005 and he was then advised by them on 17th and
29th June 2005 to exhaust the Authority’s internal complaints
procedure before a complaint to the Commissioner could be
considered.
9.        Mr Meunier replied in a letter to the Commissioner received by them
on 15th July 2005 in which he explained that he would pursue the
internal complaints procedure, and stressed that his interest was:
“the financial informations where money has changed hands to over
one million Premium Bonds winners is very important to me to
continue my campaign”.
10.      Mr Meunier then applied to NS&I for the internal review on 11th July
2005. This was set out in the following terms:
“to receive informations about declared large sum of money, of
about £70 million being paid to well over one million Premium
Bonds winners for each of the months of November, December
2004 and January 2005. The only informations I needed are
informations which shows that money has actually changed hands
during such transaction i.e. bank statements...”
11.      This was not responded to until 23 February 2006. During the
intervening period Mr. Muernier continued to correspond with the
ICO. In response to a letter from the Information Commissioner
dated 19th December 2005 indicating that the case had yet to be
allocated, Mr Meunier replied by letter dated 21st December 2005
stating:
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Appeal Number: EA/2006/0059
“You have the time to write to me, but no time to write a simple
letter to NS&I asking for information about the vast amount of
monies of almost £70m declared payments to Premium Bond
winners for each of the months of November & December 2004 and
January 2005.
As I only need copies of Bank Statements to prove that monies
partly from interest of my investments has actually changed hands.
..”
12.      Mr Meunier made a fresh request for information on 9th January
2006 to NS&I for information relating to £50 and £100 winners in
November, December 2005 and January 2006 and payments to
winners with prefixes of 100-101-102 including when they were
issued. This fresh request is separate from the request which is the
subject of this appeal, consequently it is not dealt with in this
decision.
13.      On 18th January 2006 Mr Ebbitt wrote on behalf of the Information
Commissioner to Mr Meunier indicating that the complaint was
being raised with NS&I and seeking to clarify the terms of the
request:
“I understand the information you requested to consist of the bank
statements of the accounts to which payments were made from the
Premium Bond prize draw … (for November/December 2004 and
January 2005).”
14.      He wrote on the same day to Mrs Angela Bascombe-McCarthy of
NS&I, stating that Mr Meunier “specifically requests proof in the
form of bank statements showing that the prizes have been paid”
and asking:
□    For copies of any responses sent to Mr Meunier in relation to his
FOIA request,
□    For clarification of whether NS&I held the information requested,
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Appeal Number: EA/2006/0059
If the information was held, for confirmation that it has either been
disclosed or a valid refusal notice issued…
Mr Ebbitt added that “I realise that it is unlikely you hold the
information requested”
and indicated that he was primarily interested
in the procedural issues surrounding Mr Meunier’s complaint.
15.      Mr Ebbitt spoke to Mr Meunier by telephone on 9th February 2006 in
which Mr Ebbitt indicated that:
□    He considered it unlikely that NS&I held the bank statements of
Premium Bond prize winners,
□    He would nevertheless see if any other information is held which
might prove that the prizes had been paid out.
16.      Following chasing letters from the Commissioner’s office and a
telephone call, the Commissioner received a response on 1st
March. This included a letter dated 23rd February 2006 to Mr
Meunier providing NS&I’s response to Mr Meunier’s request for an
internal review dated 11th July 2005. This letter provided the
following information:
□    The information is held by NS&I but is exempt from disclosure
under section 40 FOIA,
□    The winning bond numbers of prizes of £5,000-£1,000,000 for
November - December 2004 and January 2005.
□   An explanation of how ERNIE (the Electronic Random Number
Indicator Equipment) works.
17.       In letters to NS&I dated 3rd of March (copied to the Commissioner)
Mr Meunier indicated that he was not satisfied with this information
in particular because it contained “no information of payments made
to these so called winners, which is the information I requested”.
18.      NS&I wrote to the Commissioner in a note received 7th March 2006
indicating that in response to Mr Meunier’s letters of 3rd March 2006
8

Appeal Number: EA/2006/0059
they had now classed this as a vexatious request and would not be
responding.
19.      Mr Ebbitt wrote to Mr Meunier on 27th March 2006 indicating that he
did not propose to issue a Decision Notice, and that the response of
22nd February (by which the Tribunal takes him to mean the letter
dated 23rd February) adequately responded to the request in that it
specified that the information requested was exempt by virtue of
section 40 of the Act. Mr Ebbitt further explained that:
“A bank statement or any other information which would identify a
winner is likely to constitute personal data, as information of this
description would identify a living individual and tell you something
of significance about that individual.”
20.      He further added that NS&I had stated that any further requests for
the same or similar information would be considered to be
vexatious and that the Commissioner would be likely to find in
favour of the NS&I in relation to this matter as in their view “such
requests would serve no serious purpose or value. This view is
based on the fact that the information is evidently exempt from
disclosure and that the NS&I have provided as much information as
possible in relation to this subject matter…”
21.      Mr Meunier asked the Commissioner to issue a decision notice by
letter dated 4th April 2006. He explained inter alia:
“my only request was informations of bank statements to Premium
Bonds Winners which will only shows that such transaction did
actually takes place and does not contravene any data protection
Act..
Bank statements will not disclosed whether the bonds winners was
in fact premium bond holders…”
22.      Mr Ebbitt wrote to Mrs Bascombe-McCarthy of NS&I again on 3rd
May indicating that a Decision Notice would be issued but that:
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Appeal Number: EA/2006/0059
“I do not intend to change the outcome of my original
investigation…
In order to evidence my decision, I would appreciate it if you could
provide a copy of an NS&I bank statement. I understand that this
should show that payments are made to the winners of premium
bond winners by cheque and presumably include a reference for
that cheque. Therefore this should reflect the information published
proactively by NS&I about winning bonds each month…”
23. In their response dated 12th May 2006 NS&I provided:
□    The Prize fund calculation for January 2006,
□    Part of their bank statements for December 2005 and January
2006
□   A notification of the amount of prize money to be debited from
NS&I’s account,
□    Part of the reconciliation of warrants paid for December 2005
and
□   A redacted warrant to an individual prize winner to exclude
personal data,
Along with an explanation of the banking evidence which can be
summarised as follows:
□    NS&I hold a Premium Bond account with the Bank of England,
into which the Treasury pays the prize fund amount each month.
□    The prize fund is calculated upon one month’s interest on each
eligible bond.
□    The number of prizes is determined by the amount available.
□    The prize payments are made from the NS&I Premium Bond
Account.
□    The £1 million and £100,000 prizes are issued by CHAPS. All
other prizes are paid by warrant. £5,000+ prizes also require a
claim form to be filled in.
□    The winners pay the warrant into their own bank account to
claim the prize, hence a prize awarded in one month may be
claimed in a later month.
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Appeal Number: EA/2006/0059
□    The warrants paid in a single month appear as a single bulk
payment figure on the NS&I bank statement.
□    The bulk figure is supported by an electronic file, enabling each
paid warrant to be reconciled.
□    NS&I also keep copies of the individual warrants that have been
paid which could be cross matched.
In this letter for the first time NS&I also relied upon its obligation of
secrecy as per regulation 30 of the Premium Savings Bond
Regulations 1972 (“the 1972 Regulations”).
24.      Mr Meunier was not provided with this information at this stage,
however, he did raise the point in his letter to the Commissioner
dated 3rd June 2006 that:
“Bank statements will not provide informations about the winners
which will breach any Data Protection Act”.
25.      The Decision Notice (Reference Number FS50101920) dated 25th
July 2006 found as follows:
□    The complainant requested the amounts paid to individual bond
winners over a specific period of time.
□    The information requested fell within regulation 30 of the 1972
Regulations and was therefore exempt from disclosure by
section 44 FOIA .
□    NS&I had not dealt with the request in accordance with section
10(1) in that it exceeded the statutory time limit for responding to
a request made under section 1(1).
□    Since the information was exempt from disclosure and the public
authority has now responded under the Act and issued a valid
refusal notice, no further action was required.
The Appeal to the Tribunal
26.      The Appellant’s appeal to the Tribunal dated 14th August 2006
disputed the Decision Notice on the following grounds:
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Appeal Number: EA/2006/0059
a)  The ICO had failed to investigate the complaint properly
(because the DPA did not apply in relation to the information
sought)
b)  The bank statements would not provide the names and
addresses of Premium Bond Winners and thus contravene the
DPA
c)  The 1972 Regulations did not apply because no law authorised
the Treasury to raise funds fraudulently,
27.      The Commissioner opposed the appeal on the grounds that his
decision was correct. NS&I were joined as an additional party
pursuant to Rule 7(2) of the Information Tribunal (Enforcement
Appeals) Rules 2005 SI 2005 No.14
on 26th September 2006 and
also opposed the appeal on the ground that the Decision Notice
was correct.
28.      In addition to a reply, NS&I served a letter dated 10th November
2006 in which they provided a copy of the banking evidence and
explanation of the evidence already provided to the Commissioner
(paragraph 23 above).
29.      Additionally, by letter dated 16th January 2007, and despite their
contention that the information requested by Mr Meunier was
exempt, NS&I provided an explanation of and copies of extracts of
bank statements, and supporting documents for the period covered
by the request (as well as for the period that was the subject of his
second request which is not part of this appeal). Copies of the
higher value winning bond numbers and the gender of each winner
and date of purchase (information available elsewhere) for the
same two periods were also provided in an effort to assist. The
winning bond numbers were provided off an internal system and all
numbers were recorded in an 11-digit format.
12

Appeal Number: EA/2006/0059
Determination on the Papers
30.      With the consent of all parties the case has been determined upon
the papers. This was set down at the Directions hearing on 29th
November 2006 and no parties at that hearing advanced any
reasons why an oral hearing was required. Mr Meunier
subsequently made reference to an “oral” hearing in
correspondence with the Tribunal and the Commissioner and NS&I.
He spoke to a Proper Officer on 6th February 2007 expressing
concern about carrying heavy papers to the hearing. It was
explained to him that the hearing was a paper determination and he
did not therefore need to attend. He asked what he should do if
there was anything further he needed to submit and was told that
he should send it to the Tribunal so that it could be considered. Mr
Meunier did not in that conversation ask for the paper determination
to be changed to an oral hearing, neither did he submit any further
material prior to the Tribunal writing to him on 23rd February 2007.
31.      The Tribunal wrote to all parties on 23rd February 2007 to ensure
that all parties understood the procedures and consequences of a
paper determination. A direction was issued that if any party did not
wish the hearing to be determined upon the papers they would
need to write to the Tribunal explaining why they wanted to attend
the hearing and how this would help the Tribunal to decide the
Appeal.
32.      Mr Meunier made no such application, he wrote in response to the
letter of the 23rd February 2007 explaining that he was in poor
health and making further comments upon the evidence in the case.
33.      The Tribunal is therefore satisfied that all parties were content for
the case to proceed to a paper determination. The substantive
paper determination commenced and was later adjourned on 8th
March 2007. Additional representations and evidence were sought
13

Appeal Number: EA/2006/0059
pursuant to further directions dated 13th March 2007. The additional
evidence and submissions related to (inter alia):
a)  Whether NS&I held a complete copy of their bank
statements showing Premium Bond payments and
reconciliation sheets for warrants presented for
November 2004, December 2004, and January 2005
and a copy of each warrant (redacted) for those dates.
b)  Whether (in the event that the Tribunal found that the
information itemised in Paragraph 33(a) above was
disclosable under the Act) they relied upon section 12
FOIA, and if so to provide an estimate of the costs
already incurred and the future costs involved in
accordance with The Freedom of Information and Data
Protection [Appropriate Limit and Fees] Regulations
2004 SI 2004 No. 3244.
c)  Clarification of the reason why a recent list of winning
bonds appeared to consist of exclusively 11 digit
numbers.
34.      Upon receipt of further material from all parties pursuant to the
directions of 13th March 2007 the Tribunal reconvened to consider
and determine the case on the papers on 25th April 2007.
The Issues for the Tribunal to decide
35.      Upon consideration of the Grounds of Appeal, the replies and the
submissions pursuant to the adjourned hearing, the Tribunal is
satisfied that the issues that it is required to determine are:
a)  Whether the Information Commissioner had failed to investigate
the complaint properly,
b)  Whether all the information requested was exempt pursuant to
section 44 FOIA in reliance upon regulation 30 of the 1972
Regulations,
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Appeal Number: EA/2006/0059
c)  If not all the information requested was exempt whether it had
now been disclosed to Mr Meunier,
d)  If not all the disclosable information had been provided, whether
section 12 FOIA applied to relieve NS&I of the obligation to
disclose the information requested.
In light of its findings in relation to section 44 FOIA the Tribunal has
not found it necessary to consider the applicability of section 40
FOIA and the DPA which it considers would have covered the same
material exempted by section 44 FOIA.
36.      The Tribunal has received evidence from NS&I that ERNIE was
reconfigured in 2005 to enable 11 digit numbers to be drawn thus
increasing the available pool of Bond Numbers available for sale
(see para 67 below). Mr Meunier also submitted in his letter of 19th
April 2007 that “ ERNIE should have always been left as it was and
discarded when it reaches the end of its life”
rather than
reconfigured. On the evidence before it, the Tribunal is satisfied
that the machine was so reconfigured in 2005, consequently it does
not consider that the propriety or otherwise of this course of action
is an issue that it is required to decide within the terms of this
appeal.
The Powers of the Tribunal
37.      The Tribunal’s powers in relation to appeals under section 57 FOIA
are set out in section 58 of FOIA, as follows:
(1) If on an appeal under section 57 the Tribunal considers-
(a) that the notice against which the appeal is brought is not
in accordance with the law, or
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Appeal Number: EA/2006/0059
(b) to the extent that the notice involved an exercise of
discretion by the Commissioner, that he ought to have
exercised his discretion differently,
the Tribunal shall allow the appeal or substitute such
other notice as could have been served by the
Commissioner; and in any other case the Tribunal shall
dismiss the appeal.
(2) On such an appeal, the Tribunal may review any finding
of fact on which the notice in question was based.
38.      The question of whether the Commissioner investigated the
complaint adequately is a question of fact. Whether the exemption
in section 44 FOIA or the provisions of section 12 FOIA apply to the
disputed information is a question of law based upon the analysis of
the facts. The Tribunal may substitute its own view for that of the
Commissioner on this issue if it considers that the Commissioner’s
conclusion was wrong. This is not a case where the Commissioner
was required to exercise his discretion. Neither section 44 or
section 12 FOIA require consideration of the public interest test.
39.      Mr Meunier objects to the reliance by NS&I on the 1972
Regulations. His contention is that the Regulations that were in
place in 1956 when Premium Bonds were first introduced should
continue to be binding and that the Tribunal ought to ignore any
subsequent amendments to the Regulations. The Tribunal rejects
this contention and is satisfied that the law that was in place upon
the date when the request was considered is the law that should be
applied in considering whether section 44 FOIA applies.
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Appeal Number: EA/2006/0059
Whether the ICO had failed to investigate the complaint properly,
40.      Mr Meunier argued in this ground of appeal that the Commissioner
had failed to investigate the complaint properly because the DPA
did not apply to the information he was requesting. Both the
Commissioner and NS&I argue that this ground is therefore
misconceived and need not trouble the Tribunal, because no finding
was made in the Decision Notice relating to the DPA.
41.      The Tribunal considers it inappropriate to tie the complaint (namely
that there was no proper investigation) to the DPA when Mr
Meunier is a litigant in person who may well not understand the
distinction between the DPA (relied upon in the refusal notice and
the Commissioner’s letter of 27th March) and regulation 30 of the
1972 Regulations)/section 44 FOIA exemption both of which relate
to the prohibition on disclosing personal details.
42.      The Tribunal is satisfied that Mr Meunier’s reference to the DPA in
this context is an attempt to challenge the finding that none of the
information could be disclosed because to do so would have
revealed personal details.
43.      In dispute between the parties is what exactly was encompassed
within Mr Meunier’s original request. The correspondence relating
to the initial request has been set out in some detail (from
paragraphs 4-25 above) as it is clear to the Tribunal that there has
never been clarity as to what exactly Mr Meunier has been
requesting. The Commissioner and NS&I suggest in their
submissions that there is a purported change to Mr Meunier’s
request. They suggest that the request mutated after the notice of
appeal was lodged to beyond that which was originally requested
and was information that would not have been encompassed in the
original decision; namely information of “payments made to
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Appeal Number: EA/2006/0059
Premium Bond winners of higher prizes not their names and
addresses
”.
44.      The Tribunal does not agree that there has been a change to the
ambit of the information requested. The original request on 12th
January 2005 for “all information” was ignored and the request that
has been taken as the starting point by the Commissioner and NS&I
is the “clarified” request of 22nd January 2005. This request is
potentially very wide ranging and unclear:
“all informations about the last three months of declared Premium
Bond Winners are important for my next move, if this is too much to
ask, I may accept informations of winners of £5,000 up to
£1,000,000 for November and December 2004 and January 2005,
to make it even easier I will accept copies of Bank statements”.
45.      At no stage did NS&I ask precisely what “information” was required
or what was meant by “copies of Bank statements”. Information
could include: the winner’s name and address, the date and place
of purchase of the number, it could have been a request for
information linking the bond number to a specific winner, it could
also have included the date that the prize was claimed, where and
when it was paid out and how many prizes each individual winner
had won in that draw. It may have included a link to previous draws
(e.g. how many times a bond winner that won in November 2005
had won before). Equally bank statements could have been bank
statements belonging to winners or the bank statements belonging
to NS&I and copies of the claim forms, warrants and reconciliation
sheets supporting the payment claims.
46.      This list is not meant to be exhaustive but illustrative. The Tribunal
accepts that much of this information would be exempt under FOIA:
some of this information would be available from other sources, and
some would be likely to fall within the DPA exemption and
regulation 30. However, the Tribunal is satisfied that the request
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Appeal Number: EA/2006/0059
was sufficiently unclear and potentially wide ranging that NS&I
would have been unable to fulfil their duty under section 1(1) FOIA
to inform Mr Meunier that they held the information or to provide it
to him without a clearer definition of what he was asking for. Whilst
section 1 (3) FOIA is indicative that circumstances can arise where
a public authority may reasonably require further information before
complying with section 1(1) it does not detail the circumstances
where it would be reasonable to seek clarification. However, the
Tribunal is satisfied that this is a case where NS&I ought not to
have used their prior dealings with Mr Meunier as a basis upon
which to define the request, but should have specifically asked him
to clarify the parameters of his request.
47. Additionally, NS&I were under a duty to provide advice and
assistance pursuant to section 16 FOIA. Section 16(1) FOIA
provides:
“It shall be the duty of a public authority to provide advice and
assistance, so far as it would be reasonable to expect the authority
to do so, to persons who propose to make or have made requests
for information to it”.
When faced with an unclear request rather than place their own
definition upon the information being requested, it would be of
assistance to the applicant if they were advised that the request
was unclear and this was the way that the public authority proposed
to define the request thus enabling the applicant to clear up any
confusion and if necessary refine his request.
This is integral to the responsibilities of public authorities under
FOIA. The Lord Chancellor’s Code of Practice on the Discharge of
Public Authorities’ Functions under Part I of the Freedom of
Information Act 2000 states:
“9 Where the applicant does not describe the information sought in
a way which would enable the public authority to identify or locate it,
or the request is ambiguous, the authority should, as far as
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Appeal Number: EA/2006/0059
practicable, provide assistance to the applicant to enable him or her
to describe more clearly the information requested. … It is
important that the applicant is contacted as soon as possible …
where more information is needed to clarify what is sought.
10 Appropriate assistance in this instance might include:
•    providing an outline of the different kinds of information
which might meet the terms of the request;
•    providing access to detailed catalogues and indexes, where
these are available, to help the applicant ascertain the
nature and extent of information held by the authority;
•    providing a general response to the request setting out the
options for further information which could be provided on
request;
This list is not exhaustive, and public authorities should be
flexible in offering advice and assistance most appropriate to
the circumstances of the applicant.”
48.      Had NS&I sought to clarify the request either as envisaged under
section 1(3) or section 16 FOIA, Mr Meunier would have been able
to define more clearly the terms of his request. Mr Meunier has from
time to time tried to do this in the absence of any advice and
assistance (see his letters of 11th and 15th July and 21st December
2005 paragraphs 9-11 above). He stresses that what he wants is
information that shows that “money has changed hands” i.e.
bank statements
. The Tribunal is satisfied that this information was
covered by his original request and that 7 months before the NS&I
issued their refusal notice pursuant to his application for a review
that they were aware that Mr Meunier wanted evidence of payments
i.e. money changing hands.
49.      The Commissioner makes the point that the question for the
Tribunal to address is whether the public authority acted lawfully in
20

Appeal Number: EA/2006/0059
the way in which it dealt with the request at the time that the
request was made
(DTI v IC EA/2006/0007). That case dealt
specifically with the time when the public interest test should be
considered, and does not specifically deal with a situation where a
request is said to have been refined through correspondence.
However, the Tribunal is satisfied that the application for “all
information”
and the clarification that “bank statements” would be
acceptable was apparent from the original request but not
considered by NS&I until specifically told to by the Commissioner
after they had refused the original decision and upheld that refusal
on review, and no attempt made to address it until after the Appeal
had been lodged.
50.      The Tribunal finds it surprising that the Commissioner made no
reference to section 16 FOIA in his decision notice in light of the
lack of clarity in the original request and the consequential difficulty
in defining the information that was sought and held.
51.      From the non-exhaustive list given above (paragraph 45 above) it is
clear that the Commissioner found that all the information was
exempt when he had not considered all the information that might
be held and that might be covered under the request. The
Commissioner sought to define the request as “the bank statements
of the accounts to which payments were made
” (letter to Mr
Meunier dated 18th January 2006). The Commissioner then (in
apparent contradiction) in a letter of the same date to NS&I
summarised the request as “proof in the form of bank statements
showing that the prizes have been paid
”. The Tribunal considers
that both sets of information would be included in Mr Meunier’s
original request (despite it being highly improbable that NS&I did
hold the bank statements belonging to winners). Despite having
sought to define the request as the bank statements of winners, he
never asked NS&I whether that information was held or asked for
copies of it. The Commissioner’s decision summarised the
21

Appeal Number: EA/2006/0059
substance of the request as “the amounts paid to individual bond
winners over a specific period of time
” when this was not the
entirety of the request.
52.      The Tribunal considers that this shifting definition of what the
request encompassed is an indication that the investigation was
incomplete when the Decision Notice was issued.
53.      The response from NS&I to Mr Meunier dated 23rd January 2006
and copied to the Commissioner indicated that they did hold “the
information”. Again it is not clear what that information was.
Despite this being contrary to the Commissioner’s expectations, he
did not follow up this assertion, or ask them to specify what
information they held. The Tribunal is therefore satisfied that the
Commissioner was not in a position to conclude what information
was held, whether any could be disclosed in redacted form and
therefore whether it was entirely covered by the exemptions relied
upon at the time of his preliminary decision or the decision notice.
54.      It was Mr Meunier who pointed out to the Commissioner that the
information that was provided contained “no information of
payments made to these so called winners, which is the information
I requested
”. NS&I take this as an indication that Mr Meunier
wanted the names of the winners, however, the Tribunal is satisfied
that whilst Mr Meunier may well have wanted the names, he also
wanted evidence of the payments.
55.      In concluding that all the information was exempt in his original
finding, it is clear that the Commissioner has accepted a bare
assertion that the provision of the information would contravene the
DPA without having been provided with a sample of information.
His assertion on 27th March 2006 that the NS&I had adequately
responded to the request would appear to be flawed in light of his
conclusion that:
22

Appeal Number: EA/2006/0059
“A bank statement or any other information which would identify
a winner is likely to constitute personal data, as information of this
description would identify a living individual and tell you something
of significance about that individual…”
. He does not consider
whether the bank statement showing payments out, would in fact
identify a winner and whether they could be redacted so as to show
prizes being paid out, but not identifying the individuals concerned.
56.      The Commissioner also told Mr Meunier (by letter dated 27th
March) that future requests were likely to be upheld as vexatious,
based on the fact that the information is evidently exempt
from disclosure and that the NS&I have provided as much
information as possible in relation to this subject matter
.”
This
is not something upon which the Tribunal feels that the
Commissioner was in a position to comment or conclude at that
stage, since he had not clarified what the information was that was
sought or held, in what way it actually (rather than theoretically)
contravened the DPA and by not having requested at this stage any
banking information he had accepted a bare assertion from the
NS&I with no supporting evidence that the exemptions were
engaged.
57.      The Tribunal wishes to comment at this stage that in light of Mr
Ebbitt’s assurance to Mr Meunier on 9th February 2006 that he
would investigate whether NS&I held the bank statements he
appeared to be seeking, the original proposal to close the complaint
without issuing a Decision Notice was premature since no banking
evidence had ever been sought. Equally the Tribunal considers
that it was inappropriate for Mr Ebbitt to indicate in his letter of 3rd
May 2006 that he had already made his mind up and did not intend
to change his decision, despite the fact that evidence was now
sought that he had never had an opportunity to consider in coming
to that original decision.
23

Appeal Number: EA/2006/0059
58.      The Commissioner wrote to Mrs Bascombe-McCarthy of NS&I
again on 3rd May asking for “a copy of an NS&I bank statement to
show that payments are made to the winners of premium bond
winners by cheque and presumably include a reference for that
cheque. Therefore this should reflect the information published
proactively by NS&I about winning bonds each month.”
The terms of this request for information do not appear to envisage
personally identifying information being provided. Whilst the
Tribunal deals below (para 60 et seq) with the issue of whether the
information was in fact exempt under section 44; the banking
evidence which was supplied at this stage (which has subsequently
been disclosed to Mr Meunier) did not identify any individuals or
had been redacted to prevent such identification.
59.      The Tribunal also finds it surprising that the Commissioner did not
itemise the failure of the refusal notice to comply with section 17
FOIA. Whilst it is accepted that the refusal notice (the letter of 23rd
February 2007) specified that section 40 FOIA was relied upon in
that individuals would be identified, the Commissioner has made no
attempt to link that to the actual banking evidence in front of him,
and the fact that the identifying data could be redacted.
60.      By the time of the Decision Notice, NS&I were relying upon section
44 FOIA in conjunction with regulation 30 as an exemption in
support of their decision to withhold the information. This was the
exemption that the Commissioner chose to rely upon in his decision
notice, yet in breach of section 17(1)(b) and (c) FOIA the refusal
notice:
□    Failed to specify that section 44 FOIA related to certain parts of
the information requested,
□    Failed to state why the exemption applied to specific parts of the
information.
61.      Section 17 FOIA provides:
24

Appeal Number: EA/2006/0059
(1) A public authority which, in elation to any request for information, is
to any extent relying on a claim… that information is exempt
information must, within the time for complying with section 1(1),
give the applicant a notice which –
a)   states that fact,
b)   specifies the exemption in question, and
c)   states (if that would not otherwise be apparent)
why the exemption applies. ….
(5) A public authority which, in relation to any request for
information, is relying on a claim that section 12 .. applies must,
within the time for complying with section 1(1) give the applicant
a notice stating that fact.
62.      This Tribunal (differently constituted) established in Bowbrick v
Information Commissioner EA/2005/006
that the Information
Commissioner does not ordinarily have a duty to “look” for
exemptions that might apply. This Tribunal finds no reason to
dissent from that proposition and as such does not criticize the
Commissioner for his failure to consider whether section 12 FOIA
was engaged (and consequently whether section 17(5) FOIA had
been complied with). However, in failing to consider what
information was encompassed within the request, the
Commissioner did not consider fully whether section 1(1) FOIA had
in fact been complied with when from the pagination of the
specimen provided, and the number of prize winners (and hence
warrants) which ran into the millions, it should have been obvious
that the amount of the potential information available might prove
an issue.
63.      The Tribunal is therefore satisfied that the Commissioner’s
investigation of the complaint was incomplete.
Whether all the information requested was exempt pursuant to section 44
FOIA in reliance upon regulation 30 of the 1972 Regulations
25

Appeal Number: EA/2006/0059
64.      Section 44 FOIA provides as follows:
(1) Information is exempt information if its
disclosure (otherwise than under this Act)
by the public authority holding it –
(a)      is prohibited by or under any
enactment,
(b)      is incompatible with any
Community obligation or
(c)       would constitute or be
punishable as a contempt of
court….
Under section 2(3)(h) FOIA this is designated as an absolute
exemption, so no public interest test applies.
65.      Regulation 30 of the 1972 Regulations provides as follows:
(1) A person employed in connection with
business arising under these Regulations
shall not disclose to any person…the name
of the purchaser or holder of any bond, the
number of bonds purchased or held by any
person, or the amount paid to any person in
respect of a bond
(2) [(1) above] shall not prevent the disclosure
by a person authorised for the purpose by
the Director of Savings of information to any
person in connection with an offence
committed with reference to any bond or for
the purpose of ascertaining whether or not
an offence has been committed...”
66.      Whilst the Tribunal has considered all Mr Meunier’s representations
that the Premium Bond Draw is a fraud, and that ERNIE does not
26

Appeal Number: EA/2006/0059
have the technical capability to draw numbers of different lengths at
random the Tribunal is satisfied that the authenticity of the draw is
only an issue in relation to the applicability or otherwise of
regulation 30(2) of the 1972 Regulations.
67.      The Tribunal has had sight of the Independent Adjudicator’s report
and is satisfied from that that a draw takes place and winners are
selected. The Tribunal takes into consideration the auditing and
regulatory safeguards that are in place and the evidence that it has
seen in relation to the procedures adopted for the draw. From the
banking evidence that it has seen the Tribunal is satisfied that
payments are made to those identified as winners. In addition the
Tribunal is satisfied by the explanation provided in the witness
statement of Alcindo Ifill that ERNIE was reconfigured in 2005 to
enable 11 digit numbers to be drawn at random and e.g. 8 digit
numbers are selected in an 11 digit format with “000” at the
beginning to allow all issued bonds to have an equal chance of
selection. Consequently the Tribunal is satisfied that the
information held by NS&I and encompassed in Mr Meunier’s
request is genuine and that there is no evidence that it has seen
that satisfies it that the Premium Bond scheme is a fraud, or that
section 30(2) therefore applies.
68.      The Tribunal would indicate at this stage that whilst regulation 30(2)
refers to “any person” the above paragraph should not be taken as
authority that the Tribunal finds that in the event that there were
some evidence of a fraud that section 30(2) should be read as
entitling disclosure to a crusading member of the public under the
FOIA provisions rather than enabling disclosure to be given to the
law enforcement authorities.
69.      The information that remains withheld by way of redaction (e.g. the
specimen warrant) includes the name of the winner and other
identifying information (e.g. the bank account number). Whilst
27

Appeal Number: EA/2006/0059
regulation 30 does not specifically refer to the bank account number
of the bond winner, the Tribunal is satisfied that because of the
unique character of a bank account number this would directly
identify the amount paid to a winner pursuant to a bond and thus
contravene regulation 30(1)
70.      The Tribunal is therefore satisfied that NS&I are prohibited by an
enactment (the 1972 Regulations) from providing any information
identifying the winner or holder of a bond and that as such much of
the information encompassed within Mr Meunier’s original request
was exempt by reason of section 44 FOIA. However, the Tribunal
is also satisfied that there was information which was held and
which could have been provided without infringing the prohibitions
in regulation 30 either in its entirety or through redaction as
evidenced by the disclosure that has in fact been made in this case
of sample bank statements, reconciliations and redacted warrants.
If not all the information requested was exempt whether it had been disclosed
to Mr Meunier,
71.       It is clear from NS&I’s initial response and subsequent
correspondence with Mr Meunier that they interpreted the request
through their prior knowledge of Mr Meunier and have made
assumptions as to his motivation and likely response in their
consideration of the information held. The Tribunal’s concerns that
no clarification was sought are set out above (para 46 et seq). The
Freedom of Information Act is motive and applicant blind. There is
no provision for a public authority to decide whether the application
merits a response, or to appease what they consider the motive to
be behind the request, instead of answering the request itself. A
request should be answered directly and if a public authority feels
that providing the information requested will not actually meet the
needs of the requestor they are at liberty to supply extra information
or to seek clarification under section 16 FOIA however, they are not
28

Appeal Number: EA/2006/0059
entitled to make unilateral value judgments and fail to comply
because they feel that the applicant will not be content with the
answer.
72.      The Tribunal notes that NS&I have recently made attempts to
provide information and explanations to Mr Meunier in an effort to
satisfy his request for information (in the face of provocative
correspondence from him). Whilst the Tribunal acknowledges the
good intentions behind this and notes that such an approach under
section 16 FOIA would have been an appropriate starting point, in
line with the Code, when the request was originally received, the
Tribunal is still concerned that they are preoccupied with the
perceived motive of the request and Mr Meunier’s historical
dealings with NS&I rather than addressing the actual request. They
have provided incomplete “sample” information for the wrong dates,
which has necessitated them re-supplying the sample information
for the right dates, and repeated explanations of how ERNIE works
(despite that information not being part of the request but part of Mr
Meunier’s preoccupation with Premium Bonds).
73.      The Commissioner argues on the one hand that the Decision Notice
should be upheld and that the information requested was exempt
and then argues that “to the extent that the request can be satisfied
without contravening regulation of the 1972 Regulations, the
Tribunal is invited to find that any relevant information has now
been provided
.” This does not address the situation that the
information provided is incomplete. No-one seeks to suggest that
the information that has been provided has been provided in
contravention of an exemption. Consequently, if the Tribunal
considers that this information was included within the original
request, it is bound to find that information was held which was not
exempt and that this information was not disclosed pursuant to
section 1(1) FOIA.
29

Appeal Number: EA/2006/0059
74.      NS&I in their submissions argue that the information sought by Mr
Meunier “was to enable him to see that winners had received their
money and would necessarily therefore have had to include private
information as to the individual names, address and or bank
account details of winners for the amounts and periods in question
”.
They further admit that they “interpreted” the request in that way, as
did the Commissioner. Additionally they rely upon Mr Meunier’s
response to the disclosure that he has had (namely that it is
fabricated and forged evidence) in support of this view.
75.      The Tribunal accepts that some of the information that would have
been encompassed in the original request would be exempt under
the section 44 exemption relied upon. However, the obligation is for
the public authority to consider the whole of the request and all of
the information requested and the fact that not all of it can be
provided does not exempt them from providing that which they can.
Regardless of how dissatisfied Mr Meunier may be by the
incompleteness of the information he receives, it is information that
they are bound to provide unless another exemption applies, or Mr
Meunier indicates that he no longer wishes to have it supplied.
76.      NS&I rely upon the fact that the bank statements do not reveal the
identity of winners or provide proof that individual, identifiable
winners were paid as a reason that the information was not what Mr
Meunier wanted. It is not possible to show that a payment has
been made to a winner without an accompanying identification of
that winner. However, the Tribunal is satisfied that through
redaction of the warrants, NS&I can demonstrate that money has
changed hands, and prizes have been paid out to individuals. The
Tribunal has not had sight of redacted or complete claim forms from
winners of prizes of £5,000 and above, but by the same token, if
these are still held it is likely that they would assist in demonstrating
that prizes have been claimed.
30

Appeal Number: EA/2006/0059
77.      Similarly a unilateral decision to provide a partial sample or
information relating to a different date to that specified within the
request is not provided for within FOIA. If it is hoped that an
example would suffice, the requestor would need to consent, if an
example is proposed because section 12 FOIA is relied upon this
must be specified. If the public authority feels that provision of the
information would be expensive for them and insufficient for the
purposes of the requestor they are entitled to write under section 16
FOIA stating that this information is available and to clarify that the
requestor still wishes to be provided with a copy.
78.      The Tribunal is satisfied that information was requested which could
have been disclosed without breaching the exemption relied upon
(section 44 FOIA). As evidenced by the sample already disclosed
(para 29 above). The Tribunal is further satisfied that the following
information was prima facie disclosable pursuant to the original
request and has not been disclosed:
□   A complete copy of the National Savings and Investments bank
statements showing Premium Bond payments for November
2004, December 2004, and January 2005;
□    A complete copy of the reconciliation sheets for warrants
presented in November 2004, December 2004, and January
2005;
□   A copy of each warrant (redacted as per the specimen already
served) for prize winners for November 2004, December 2004,
and January 2005;
and that it is likely that the redacted claim forms of winners of prizes
of £5,000 and above for those dates would also fall to be disclosed.
Whether section 12 FOIA applied to relieve NS&I of the obligation to disclose
the information requested.
79.       In light of their assertion in their letter to Mr Meunier dated 16th
January 2007 that:
31

Appeal Number: EA/2006/0059
“The full reports cannot reasonably be provided as they are
hundreds of pages long
National Savings and Investment were asked to consider (in the
adjournment directions dated 13th March 2007) whether they
wished to rely upon section 12 FOIA in the event that the Tribunal
found that the information itemised in paragraph 78 above, were
held to be disclosable under section 1(1).
80.      The Tribunal (differently constituted) considered in the case of
Bowbrick v Information Commissioner EA/2005/006 the
circumstances where it was appropriate for the Tribunal to consider
an exemption which had not been relied upon in the refusal notice
or in front of the Information Commissioner. Whilst section 12 FOIA
is not an exemption as such (in that it is not listed in section 2 FOIA)
it does provide for circumstances where a public authority is not
required to fulfil its obligation to provide information under section
1(1) FOIA.
81.      In Bowbrick the Tribunal considered that whilst in most
circumstances it was not for the Tribunal or the Commissioner to
look for exemptions that might apply, if upon realizing that a piece
of information had been overlooked and that an exemption applied
and this was raised before the Tribunal, the Tribunal was bound to
consider whether it applied. The Tribunal is satisfied that in
providing a sample of information and informing Mr Meunier in the
letter of 16th January that the full information could not reasonably
be provided, NS& I were raising at this stage the applicability of
section 12 FOIA notwithstanding their contention that the
information that it applied to was not covered by Mr Meunier’s
original request.
82.      In their further submissions NS&I confirmed that they still hold the
information but that the cost of compliance would exceed the
32

Appeal Number: EA/2006/0059
appropriate limit set out in section 12 FOIA. Section 12 FOIA
provides:
(1) Section 1(1) does not oblige a public
authority to comply with a request for
information if the authority estimates that
the cost of complying with the request
would exceed the appropriate limit…..
(3) In subsection (1) “the appropriate limit”
means such amount as may be prescribed,
and different amounts may be prescribed in
relation to different cases…..
(5) The Secretary of State may by regulations
make provision for the purposes of this
section as to the costs to be estimated and
as to the manner in which they are to be
estimated.
83. Regulations have been made to cover the appropriate limit for local
authorities and detailing the manner in which costs are to be
estimated, these are to be found in The Freedom of Information and
Data Protection [Appropriate Limit and Fees] Regulations 2004, SI
2004 No. 3244.
3 (2)         In the case of a public authority which is listed in Part I of
Schedule 1 to the 2000 Act, the appropriate limit is £600
4 (3)         In a case in which this regulation has effect, a public
authority may, for the purpose of its estimate, take
account only of the costs it reasonably expects to incur in
relation to the request in
(a) determining whether it holds
the information,
(b) locating the information, or a
document which may contain
the information,
33

Appeal Number: EA/2006/0059
(c) retrieving the information, or a
document which may contain
the information, and
(d) extracting the information from
a document containing it
4 (4)              To the extent to which any of the costs which a public
authority takes into account are attributable to the time
which persons undertaking any of the activities
mentioned in paragraph (3) on behalf of the authority are
expected to spend on those activities, those costs are to
be estimated at a rate of £25 per person per hour.
84.      NS&I are an executive agency of the Treasury and a Government
department in their own right. Consequently, as a government
department, for the purposes of Part I of schedule I of the FOIA, the
appropriate limit is £600. The Tribunal accepts the evidence of
Vibhuti Bhatt of NS&I that, if the warrants are extracted for those
who won in the relevant months (rather than prizes claimed in the
relevant months), the allowable time taken would exceed 50,000
hours. Even if the warrants were restricted to those warrants
claimed in the relevant months the time taken would exceed 12,500
hours, which would considerably exceed the appropriate limit.
85.      Whilst it is clear that some of the information (e.g. the bank
statements and reconciliation sheets) could be provided within the
allowable time, there is no basis in fact or within section 12 FOIA for
distinguishing between the types of information available within the
pool of information held and requested. NS&I have provided a
sample of all types of information available to show how the system
works and can therefore now be said to have complied with their
section 16 FOIA obligations in that respect. The Tribunal is
satisfied that, had NS&I realised that the request encompassed the
information set out above, they would have relied upon section 12
FOIA and the Tribunal is further satisfied that the cost of retrieving
34

Appeal Number: EA/2006/0059
and extracting the information requested is substantially beyond the
appropriate limit.
Fiona Henderson
(Deputy Chairman)                                          Dated this 5th day of June 2007
35


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