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STATUTORY INSTRUMENTS


2007 No. 1089

EDUCATION, ENGLAND

The Education (Investigation of Parents' Complaints) (England) Regulations 2007

  Made 28th March 2007 
  Laid before Parliament 3rd April 2007 
  Coming into force 27th April 2007 

The Secretary of State, in exercise of the powers conferred by sections 11A and 120 of the Education Act 2005[1], makes the following Regulations:

Citation, commencement, and application
     1. —(1) These Regulations may be cited as the Education (Investigation of Parents' Complaints) (England) Regulations 2007 and come into force on 27th April 2007.

    (2) These Regulations apply only in relation to England.

Interpretation
    
2. In these Regulations—

Qualifying complaints
     3. For the purposes of section 11A(2)(a)(i) of the 2005 Act, a complaint is of a prescribed description if it is about one or more of the following areas—

     4. For the purposes of section 11A(2)(a)(ii) of the 2005 Act, a complaint is not a qualifying complaint if it is about a matter falling to be dealt with in accordance with any procedures established or required to be established in relation to the school by or under any enactment other than subsection (1)(a) of section 29 (additional functions of governing body) of the 2002 Act.

    
5. For the purposes of section 11A(2)(c) of the 2005 Act, a person making a complaint satisfies the prescribed condition if, before making the complaint, that person has followed any complaints procedure :

     6. The Chief Inspector may determine that the condition in regulation 5 is not to apply in relation to a person making a complaint.


Jim Knight
Minister of State Department for Education and Skills

28th March 2007



EXPLANATORY NOTE

(This note is not part of the Regulations)


Section 160 of the Education and Inspection Act 2006 amended the Education Act 2005 (inserting sections 11A to 11C), providing a procedure for Ofsted to investigate parents' complaints about a school. The schools about which a complaint can be considered are by section 11A(5) those listed in section 5(2) of the Education Act 2005, that is—

These Regulations prescribe various matters in relation to the handling by Ofsted of parents' complaints. In particular they set out the areas of complaint which are qualifying complaints, consistent with Ofsted's functions in section 2(1)(a) to (f) of the Education Act 2005 (regulation 3), and provide that a complaint cannot be considered if there is an alternative statutory route, other than the school's complaints procedure required to be established by the school's governing body under section 29(1)(a) of the Education Act 2002 (regulation 4). In addition the Regulations set out the general rule that a complaint cannot be considered unless the school's complaints procedure has first been exhausted (regulation 5) subject to the Chief Inspector's discretion to waive this requirement (regulation 6).


Notes:

[1] 2005 c.18; section 11A was inserted by section 160 of the Education and Inspections Act 2006 (c. 40) which came into force on 28th March 2007 (article 3 of SI 2007/935 (C.37); for the meanings of "prescribed" in section 11A and of "regulations" see section 579 of the Education Act 1996 (c. 56), which applies pursuant to section 122(2) of the Education Act 2005 .back

[2] 2002 c.32.back



ISBN 978 0 11 076618 8


 © Crown copyright 2007

Prepared 3 April 2007


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URL: http://www.bailii.org/uk/legis/num_reg/2007/20071089.html